Treatment Coordinator
3 weeks ago
At Jefferson Dental and Orthodontics, we pride ourselves on delivering exceptional patient care and a personalized approach to dentistry. Our team is dedicated to creating a warm and welcoming environment for our patients, and we're committed to making a positive impact on their lives.
Job SummaryWe're seeking a highly organized and customer-focused Treatment Coordinator to join our team. As a key member of our front desk team, you'll be responsible for providing exceptional patient service, managing patient schedules, and ensuring seamless communication between our dental team and patients.
Key Responsibilities- Provide outstanding customer service to patients, responding to their needs and concerns in a timely and professional manner
- Manage patient schedules, ensuring efficient use of time and resources
- Communicate effectively with our dental team, patients, and families to ensure seamless care coordination
- Conduct audits of patient schedules, quality of data entry, and patient information to ensure accuracy and consistency
- Present post-exam consultations and financing options to patients, providing clear and concise information
- Associates' degree or 3 years of management experience
- Customer service experience, with a focus on delivering exceptional patient care
- Intermediate Microsoft Office proficiency, specifically Excel, Outlook, and Word
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
- Competitive pay and bonus structure
- Opportunities for growth and advancement within our organization
- A comprehensive benefits package, including medical, dental, and vision coverage
- A supportive and collaborative work environment
We're committed to creating a workplace culture that values diversity, equity, and inclusion. If you're passionate about delivering exceptional patient care and are looking for a challenging and rewarding role, we encourage you to apply.
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