Medical Office Support Specialist

1 week ago


Merrillville, Indiana, United States UroPartners LLC. Full time

Responsibilities:

  • Welcome and greet patients and visitors, in person or over the phone, with a smile and a friendly demeanor.
  • Register new patients and update existing patient demographics by collecting detailed patient information, including personal and financial details.
  • Collect outstanding patient balances and obtain referrals and authorizations when required.
  • Scanning incoming faxes, consents, reports, and all other patient information into patient charts.
  • Facilitate the patient flow by notifying providers or medical staff of patients' arrival, being aware of delays, and communicating with patients and clinical staff.
  • Schedule follow-up services and office visits for patients and respond to inquiries from patients, prospective patients, and visitors in a courteous manner.
  • Maintain accurate and complete medical records and ensure proper hand-off of responsibilities once tasks are completed.

Requirements:

  • A minimum of 1-3 years' customer service experience is required.
  • Experience in a medical office, preferably in urology, is preferred.
  • Basic knowledge and understanding of CPT procedure coding and ICD-10 diagnostic coding are preferred.

What We Offer:

We offer a competitive salary of $45,000 per year, depending on experience, as well as opportunities for growth and development within our organization. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity



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