Customer Service Ambassador
6 days ago
We value the skills and dedication of our staff, which enable us to build confident lifelong swimmers and create a positive experience for our customers.
Perks and Benefits:
- Paid on-the-job training
- Weekly Pay
- Part time and Full time employment opportunities
- Consistent set schedules
- Culture driven company
- Employee recognition programs
- Positive Team Culture
- Career Growth Opportunities
Salary Range:$20-$25/hour
ResponsibilitiesKey Responsibilities:
- Provide exceptional customer service and anticipate guest needs.
- Process student registrations using effective sales/customer service techniques.
- Schedule and manage birthday/pool parties.
- Resolve customer concerns/complaints using a professional approach.
- Assist clients with purchases of merchandise and vending.
- Greet parents and students as they report to the front desk.
- Maintain cleanliness of the front desk area, snack shack area, changing areas, restrooms, and observation area.
- Monitor snack shack area and provide guidance to snack shack staff.
- Check voicemail and email correspondence and respond in a timely manner.
- Update informational displays with accurate and timely promotions and literature.
- Makes collection calls to resolve open account problems.
- Prepare twice daily student lesson schedules for use by instructors and management staff.
- Enforce safety rules and regulations to prevent accidents. Administer first aid when necessary.
- Work 1 swim instructor/lifeguard shift per week.
- All other duties as assigned.
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