Shift Manager

15 hours ago


Dickson City, United States Five Guys Full time
About the Role

We are seeking a highly motivated and experienced Shift Manager to join our team at Five Guys. As a Shift Manager, you will be responsible for directing the daily operations of a restaurant in the General Manager's absence, ensuring compliance with company standards in all areas of operation.

Key Responsibilities
  • Lead a team of Crew Members and Shift Leaders to achieve sales and customer satisfaction goals
  • Ensure compliance with company standards in product prep and delivery, customer relations, restaurant maintenance, team and inventory management
  • Train and develop Crew Members and Shift Leaders to improve performance and retention
  • Manage inventory and supplies to maintain optimal levels
  • Monitor and maintain a clean and safe work environment
What We Offer
  • Competitive base pay and excellent potential bonus
  • Comprehensive and customizable benefits, including medical, dental, vision, and pet insurance
  • Real career growth opportunities with plans to open new locations across North America
  • Secret Shopper bonus plan to recognize and reward excellent performance
  • Free meals while working
Requirements
  • 1-2 years of supervisory experience in a food service or retail environment
  • Ability to lead and motivate a team to achieve sales and customer satisfaction goals
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment and adapt to changing situations
Five Guys Core Convictions
  • Remain humble and willing to do the dishes
  • Exceed expectations and consistently give more than asked for
  • Always do the right thing and let your conscience be your guide
  • Lead by example and show others what it means to be a great leader

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