Regional Service Director

4 weeks ago


Modesto, California, United States Mettler-Toledo Full time

Job Summary:

Mettler Toledo is seeking a Regional Service Leader to oversee all aspects of service leadership, tactical implementation of business programs, and management of operational issues. The successful candidate will work closely with the National Service Manager to develop strategy and drive profitable growth of the regional customer base.

Key Responsibilities:

  • Execute the vision of success in Service
  • Measure and drive profitable growth of the regional customer base
  • Lead direct service technicians in California and Pacific Northwest
  • Promote safety, growth, operational excellence, and personnel development
  • Review and analyze monthly, quarterly, and annual financial statements
  • Collaborate with the Service Back Office to achieve maximum technician efficiency and world-class customer satisfaction
  • Manage existing customer contracts and contract reviews
  • Travel 20-30% overnight

Requirements:

  • High achievement motivation and a strong focus on results
  • Disciplined and well-organized leadership style
  • Equivalent of at least a Bachelor's degree in service management, business, or related field
  • 10 years of service operations experience within the industry

What We Offer:

  • Medical, dental, and vision care coverage
  • 401(k) savings plan with company matching
  • Tuition reimbursement and employee wellness programs
  • Parental and caregiver leave policies
  • Global market strength and worldwide leadership in weighing
  • A brand name recognized worldwide for precision, quality, and innovation

About Mettler Toledo:

METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry.

Equal Opportunity Employment:

We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification.



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