Financial Counselor

7 days ago


Grand Rapids, Michigan, United States Trinity Health Full time
Job Summary:

The Financial Counselor will be responsible for providing financial assistance to patients who require help in seeking and applying for healthcare funding. This includes reviewing and establishing payment options, as well as assisting with data entry and customer service activities.

Key Responsibilities:
  • Meet with patients to determine their financial status and provide guidance on available funding options
  • Review and establish payment plans with patients
  • Assist with data entry and maintain accurate records
  • Provide excellent customer service to patients and families
  • Work independently to prioritize tasks and adapt to changing priorities

Requirements:
  • High school diploma or equivalent required
  • At least one year of experience in a hospital or clinic environment, insurance company, or financial services setting
  • Knowledge of insurance and governmental programs, regulations, and application processes
  • Strong data entry skills and ability to work effectively with keyboard and telephone
  • Ability to set and organize own work priorities and adapt to changing priorities

About Trinity Health:

Trinity Health is a not-for-profit, Catholic healthcare system that values diversity, equity, and inclusion. We are committed to providing accessible and equitable care to our patients and communities. As an equal opportunity employer, we welcome applicants from diverse backgrounds and perspectives.
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