Phlebotomist II Site Lead

10 hours ago

Kansas City, Missouri, United States Quest Diagnostics Full time
Job Summary

We are seeking a highly skilled Phlebotomist II Site Lead to join our team at Quest Diagnostics. As a Phlebotomist II Site Lead, you will be responsible for leading daily activities at a Patient Service Center (PSC) or In-Office Phlebotomy (IOP) and will direct one or more Phlebotomists on site.

Key Responsibilities
  • Collect specimens according to established procedures, including drug screens, biometric screening, and insurance exams.
  • Administer oral solutions according to established training.
  • Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems or directory of services.
  • Enter billing information and collect payments when required, including the safeguarding of assets and credit card information.
  • Data entry and processing specimens, including labeling, centrifuging, splitting, and freezing specimens as required by test order.
  • Perform departmental-related clerical duties when assigned, such as data entry, inventory, stock supplies, and answer phones when needed.
  • Read, understand, and comply with departmental policies, protocols, and procedures.
  • Assist with compilation and submission of monthly statistics and data.
  • Maintain all appropriate phlebotomy logs in a timely manner and based on frequency.
  • Complete training courses and keep up-to-date with the latest phlebotomy techniques.
  • Travel to Territory Manager meeting if held off-site or off normal shift.
  • Participate on special projects and teams.
  • Stay up-to-date on company communications and assist with the distribution of technical information to the work group.
Requirements
  • Three years phlebotomy experience required, inclusive of pediatric, geriatric, and capillary collections.
  • Keyboard/data entry experience.
  • Flexible and available based on staffing needs, which includes weekends, holidays, on-call, and overtime.
  • Must have reliable transportation, valid driver's license, and clean driving record, if applicable.
  • Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/Mobile/Long-Term Care/In-Office Phlebotomy locations with minimal notice.
Preferred Qualifications
  • Minimum 2 years in a Patient Service Center environment preferred.
  • Customer service in a retail or service environment preferred.
Physical and Mental Requirements
  • Lift light to moderately heavy objects.
  • Must be able to sit or stand for long periods of time.
  • Must be able to perform repetitive tasks with dominant hand frequently to constantly throughout the day.
  • Position requires travel.
  • Extensive use of phone and PC.
  • Fine dexterity with hands/steadiness.
  • Talking.
  • Walking.
  • Balancing.
  • Bending/kneeling.
  • Pushing/pulling.
  • Reaching/twisting.
Knowledge and Skills
  • Committed to all Quest Diagnostics Policies & Procedures.
  • The position requires the ability to effectively communicate in English.
  • Ability to provide quality, error-free work in a fast-paced environment.
  • Ability to work independently with minimal on-site supervision.
  • Excellent phlebotomy skills to include pediatric and geriatric.
  • Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors, and patients; ability to accelerate and embrace change throughout Quest; and Knowledge of our business.
  • Capable of handling multiple priorities in a high-volume setting.
  • Must be able to make decisions based on established procedures and exercise good judgment.
Education
  • High School Diploma or Equivalent (Required)
License/Certifications
  • Phlebotomy certification (required in certain states, e.g. California, Nevada, Washington, and Louisiana)
Equal Opportunity Employer

Quest Diagnostics is an Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets

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