Real Estate Consultant

6 days ago


Colorado Springs, Colorado, United States Zillow Group, Inc. Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our Seller Consultant team at Zillow Group, Inc. As a key member of our team, you will play a critical role in delivering an exceptional consumer experience and driving sales growth.

Responsibilities

  • Handle inbound and outbound calls and written tasks for customers looking to sell and potentially buy homes.
  • Directly contact sellers to discover their needs and offer solutions using Zillow's products and services.
  • Help customers navigate obstacles with exceptional communication skills, providing a consultative experience.
  • Get customers connected to the right Zillow products through an understanding of real estate and a dedication to creating a best-in-class consumer experience.
  • Drive accountability for yourself and your team through proactive engagement with your results and active involvement in team discussions and initiatives.

Qualifications

  • Active real estate license(s) and/or willingness to acquire licensing in multiple states.
  • 1-2 years experience in a customer-facing role.
  • 1+ years of sales/demand generation experience.
  • Excellent communication skills, knowing how to actively listen and use objections as a space to ask more questions.
  • Ability to storytell and provide recommendations to sellers that meet their needs through establishing trust in Zillow products.

About Us

Zillow Group, Inc. is reimagining real estate to make home a reality for more and more people. As the most-visited real estate website in the United States, we help movers find and win their home through digital solutions, first-class partners, and easier buying, selling, financing, and renting experiences.



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