Healthcare Operations Lead

5 days ago


Flagstaff, Arizona, United States Northern Arizona Healthcare Corporation Full time
Job Summary:
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The Healthcare Operations Lead plays a pivotal role in facilitating the transition of patients through the acute episode of care. As a member of the multidisciplinary team, this individual actively collaborates with internal and external resources to ensure seamless patient movement along the continuum of care.

About Northern Arizona Healthcare Corporation:
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Northern Arizona Healthcare Corporation is committed to providing exceptional patient care. With a focus on innovation and quality, we strive to create a work environment that fosters growth and collaboration among our healthcare professionals.

Key Responsibilities:
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1. Care Coordination/Transition Planning: The Healthcare Operations Lead proactively assesses patient acuity and transitional needs, collaborating with the Care Management team to address barriers and obtain necessary resources for timely discharge.\
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2. Partners with the Interdisciplinary team to facilitate placement in post-acute settings, arrange DME, and other services as ordered.\
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3. Identifies suitable consultative services to enhance patients' transitional plans.\
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4. Encourages patient and family participation in care team decisions.\
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5. Collaborates with post-acute services, care managers, and PCPs to ensure a smooth transition back to the home environment.\

People Management:
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1. Assists in adjusting daily assignments based on staffing and caseload acuity.\
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2. Demonstrates knowledge of NAH and department policies, working with leadership to ensure compliance with best practices.\
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3. Establishes and maintains mutual trust and respect with staff.\
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4. Fosters an environment that motivates and empowers staff, supporting department communication lines.\
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5. Works with employees to achieve skill, educational, and performance goals.\

Resource Management:
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1. Evaluates the appropriateness of care delivery in the inpatient setting, communicating discrepancies with the medical team.\
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2. Facilitates care management in outpatient settings.\
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3. Takes a leadership role in identifying opportunities to reduce financial and clinical risk, analyzing resource consumption outcomes.\
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4. Assertively manages resource utilization while navigating patient movement along the continuum of care.\

Salary:
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$85,000 - $110,000 per year, depending on experience.\

Requirements:
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A Bachelor's Degree or Master's of Social Work is required; a Master's Degree in Nursing is preferred.\
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An RN license in the State of Arizona is required; an LMSW or LCSW is preferred.\
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Case Management Certification (ACMA, CMSA, CCMC) is also preferred.\
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At least 1 year of experience in acute care management is preferred.\


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