Bar Service Specialist

4 weeks ago


Sacramento, California, United States Hard Rock International (USA), Inc. Full time
Job Summary

As a key member of the Hard Rock Hotel & Casino Sacramento at Fire Mountain team, the Bar Service Specialist will be responsible for delivering exceptional beverage service to guests while maintaining a clean and safe work environment.

Key Responsibilities:

  • Provide superior customer service, ensuring a positive experience for guests and team members alike.
  • Maintain company funds and equipment in an orderly manner, adhering to established procedures.
  • Pour drinks according to established recipes, ensuring consistency and quality.
  • Monitor proper par levels of all supplies at assigned bars, maintaining a well-stocked and efficient environment.
  • Communicate any problems or situations detrimental to Hard Rock Hotel & Casino Sacramento at Fire Mountain to immediate supervisor.
  • Responsible for the security and accuracy of assigned bank, accounting for any overages or shortages.
  • Open and close bars according to established procedures, ensuring a seamless experience for guests.
  • Provide work direction for bar attendants assigned to bar, promoting a positive and productive team environment.
  • Attend and participate in meetings, completing follow-up as assigned.
  • Perform work regularly and predictably, meeting the needs of the hotel and its guests.
  • Assist with other duties at special events or parties, providing support as needed.

Qualifications:

This role requires a combination of knowledge and experience, typically acquired through the completion of an accredited bartending course or two years' outside experience in high-volume cocktail service, preferably in a hotel/casino environment.


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