Nocturnal Business Operations Director

6 days ago


Wichita, Kansas, United States City Wide Facility Solutions Full time
Job Overview

At City Wide Facility Solutions, we seek an experienced Nocturnal Business Operations Director to oversee our nighttime operations and drive business growth. This role requires strong leadership skills, effective communication, and a commitment to excellence.

The estimated annual salary for this position is $60,000-$80,000 based on industry standards and location factors.

Key Responsibilities:
  • Client Relationship Management: Collaborate with Independent Contractors (ICs) to convey client priorities and resolve operational challenges, ensuring productive working relationships.
  • Quality Assurance: Review scope of work and conduct regular checks to maintain existing business and identify opportunities for new growth.
  • Communication: Provide daily updates to the Facility Solutions Manager via email or phone regarding any issues or changes.
  • Facility Oversight: Conduct inspections, address customer complaints, respond to requests, and facilitate onboarding processes for new clients.
Requirements:
  • Bachelor's degree or equivalent experience in account management or a related field.
  • Proven track record in account management or a similar role.
  • Excellent organizational and planning skills, with attention to detail.
  • Highly motivated with a commitment to delivering exceptional results.
  • Strong verbal and written communication skills.
Benefits:
  • A comprehensive Health Care Plan (Medical, Dental & Vision)
  • A Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation & Public Holidays)
  • Ongoing Training & Development opportunities


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