Technical Support Specialist: Infrastructure Services
1 week ago
**Job Summary**
We are seeking a highly motivated and detail-oriented Technical Support Specialist to join our Infrastructure Services team at Butler Community College.
**About Us**
Butler Community College is a leading institution in higher education, committed to providing students with the skills and knowledge needed to succeed in their chosen careers.
**Job Description**
This part-time position involves assisting the Infrastructure Services team in the implementation, maintenance, and support of our network, cyber security, server administration, identity management, physical security, voice and unified communications systems.
Responsibilities include entering, responding to, and resolving service desk tickets, as well as performing assigned projects by the Infrastructure Services team.
The successful candidate will have the opportunity to learn and work with industry-standard hardware and software applications such as VMware, Aruba, Cisco, and Microsoft.
**Requirements**
To be considered for this role, applicants must possess excellent troubleshooting skills, be able to multi-task, and have good oral and written communication skills.
A basic understanding of computer hardware and software, as well as strong customer support skills, are also essential.
In addition, the ideal candidate will be a self-starter with the ability to identify, isolate, and communicate problems from/to all levels of users, technical staff, and management.
**What We Offer**
We offer a competitive salary of $9.33 per hour, making this an attractive opportunity for those looking to gain valuable experience in the field.
Please note that we cannot sponsor employment visas or consider individuals on time-limited visa status.
Applicants must be enrolled in at least one credit hour at Butler Community College to be eligible for this position.
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