Network Operations Engineer III

4 weeks ago

Chicago, Illinois, United States CME Group Full time

The Network Operations Engineer III will play a key role in ensuring the stability and delivery of CME Group's network infrastructure. This includes monitoring, troubleshooting, and implementing changes using industry-standard best practices.

The ideal candidate will have a strong background in network operations and a proven track record of supporting complex network infrastructures. They will be responsible for ensuring that service levels are met and that the network is operated in alignment with agreed policies, processes, and standards.

The Network Operations Engineer III will work closely with other IT teams, vendors, and service providers to resolve incidents and service requests. They will also be responsible for maintaining a positive attitude and providing high-level customer service at all times.

Key Responsibilities:

  • Act as first responders, helping to organize and control incident response.
  • Day-to-day monitoring and management of our platforms to ensure that internal SLAs, operational KPIs, and quality standards are met.
  • Experience of diagnosing network and service issues, following them through to resolution.
  • Experience of analyzing system and network performance using monitoring and graphical data.
  • Work closely with other IT teams, vendors, and service providers to resolve incidents and service requests.
  • Ability to assess and prioritize faults and respond or escalate accordingly.
  • Day-to-day Technical Operations activities (including, but not limited to: 1st line systems monitoring; network and firewall troubleshooting; logging/chasing faults with 3rd party suppliers & Vendors; perform collaborative 3 tier network support, notification, and escalations where required).
  • Proactively work on our network compliance and conformance tasks.
  • Maintain a positive attitude and a high level of customer service at all times.
  • Contribute to the overall development of the operational systems and processes.

Essential:

  • 36 months minimum experience in a fast-paced, enterprise NOC role.
  • Experience maintaining a network using industry-standard monitoring and support tools (Solarwinds, TSIM, NetBrain, Splunk, etc.).
  • Experience with Incident & Change ticketing systems and Wiki systems (Remedy, ServiceNow, Atlassian Confluence and Jira, etc.).

Support experience of LAN & WAN technologies:

  • Routing & Switching: OSPF, BGP, TCP/IP, Layer 2 protocols.
  • Knowledge of firewalls and load balancing with an understanding of: Firewalling, ACLs, industry best practice, Internet architectures.
  • Load Balancing: F5 LB, iRules, persistence, etc.
  • VPN: IPSec and SSL.
  • Understanding of Wireless technologies: Understanding/experience with ISO and ITIL standards.
  • Experience Supporting or Working with Cloud Technologies.
  • Capable of multitasking with good time management and prioritization of workload.
  • Clear communicator (both written and verbal) to facilitate efficient end-user support and 3rd party/vendor escalations and management.
  • Organized, detail-oriented, and self-motivated.

Desirable:

  • Troubleshooting network faults with assistance of packet capture tools (Wireshark, TCPDump, Niksun, Netflow, etc.).
  • Understanding/Support knowledge of Multicast Technologies: PIM-SM, MSDP, AnyCastRP.
  • Actively Supported Firewalls Products in an enterprise network (Palo Alto, Fortinet, etc.).
  • Actively Supported Load balancers in an enterprise network (F5, Citrix, etc.).
  • Actively supported Aruba products (Wireless, Clearpass, etc.).
  • Supporting hybrid on-prem/cloud infrastructure - GCP (Preferable) / AWS / Azure.
  • Keen to expand and advance your knowledge in multiple network infrastructure technologies.

Location: Chicago

Shift: Tuesday - Saturday 12:00PM - 8:30 PM Central

Workplace: Hybrid, 2 Days/week required in the office

#LI-hybrid

CME Group : Where Futures are Made

We invest in your success and you own it - all while working alongside a team of leading experts who inspire you in ways big and small.

Problem solvers, difference makers, trailblazers. Those are our people. And we're looking for more.

  • Network Operations Engineer III

    4 weeks ago

    Chicago, Illinois, United States CME Group Full time

    Job Summary:The Network Operations Engineer III will be responsible for supporting CME's network infrastructure through monitoring, troubleshooting, and change implementation using industry-standard best practices. The role will ensure the ongoing operation of services to end users and customers by ensuring that services are operated within agreed service...

  • Network Engineer III

    4 weeks ago

    Chicago, Illinois, United States Southern Illinois University Full time

    Job SummaryThe Office of Information Technology at Southern Illinois University is seeking a highly skilled Network Engineer III to join our team. As a key member of our Network Engineering Team (NET), you will be responsible for providing data network connectivity and tier 2/3 support on the SIU Carbondale campus.This role involves managing Graduate...

  • Network Engineer III Position at Southern Illinois University

    3 weeks ago

    Chicago, Illinois, United States Southern Illinois University Full time

    Job SummaryThe IT Technical Associate II-Network Engineer III role at Southern Illinois University is a key position in the Network Engineering Team (NET). The successful candidate will be responsible for managing Graduate Assistants and Student Employees, supporting all aspects of the SIU Carbondale campus's wired and wireless networks, including the...

  • Data Engineer III

    4 weeks ago

    Chicago, Illinois, United States Saxon Global Full time

    Job Title: Data Engineer IIIAt Saxon Global, we are seeking a highly skilled Data Engineer III to join our team. As a Data Engineer III, you will be responsible for designing, building, and maintaining large-scale data systems that support our business operations.Key Responsibilities:Design and implement data pipelines to extract, transform, and load data...

  • Network Infrastructure Specialist

    3 weeks ago

    Chicago, Illinois, United States JAB Wireless Full time

    Job SummaryThe Network Engineer III is a critical role within our team, responsible for ensuring the reliability and performance of our core network. This position requires a strong understanding of network architecture, design, and implementation, as well as excellent troubleshooting and problem-solving skills.Key ResponsibilitiesDesign and implement...

  • Electrical Engineer III

    4 weeks ago

    Chicago, Illinois, United States Acciona Full time

    Job DescriptionAcciona is seeking a highly skilled Electrical Engineer III to join our team in Chicago. As a key member of our Electrical Engineering team, you will be responsible for the operations and maintenance of our renewable energy assets.Key Responsibilities:Analyze data to understand trends and system events for reporting and process...

  • Network Operations Specialist

    4 weeks ago

    Chicago, Illinois, United States Myticas Consulting Full time

    Network Operations EngineerThe Myticas team is seeking a skilled Network Operations Engineer to join our team. This role is responsible for ensuring the smooth operation of our network infrastructure, including fiber, wireless, and market data circuits. Key responsibilities include:Supporting and troubleshooting network issuesManaging network upgrades and...

  • Senior Network Engineer

    2 weeks ago

    Chicago, Illinois, United States CultureFit Full time

    Job SummaryWe are seeking a Senior Network Engineer to design, engineer, monitor, and implement our global networks. This role will ensure stability, performance, and reliability of our internal proprietary trading systems using automation and prototyping new designs and implementations.Key ResponsibilitiesOperating, monitoring, and enhancing...

  • Network Engineer II

    4 weeks ago

    Chicago, Illinois, United States V-Soft Consulting Group Full time

    Job Summary:V-Soft Consulting Group is seeking a highly skilled Network Engineer II to join our team. As a key member of our network infrastructure team, you will be responsible for designing, implementing, and maintaining our clients' network systems. Key Responsibilities: Design and implement network infrastructure solutions using Cisco Nexus and Catalyst...

  • Professional Network Monitoring Engineer

    4 weeks ago

    Chicago, Illinois, United States CTI Consulting Full time

    Job Title: Professional Monitoring Tools EngineerJob Summary:The Professional Monitoring Tools Engineer will provide network engineering support and guidance in projects and application architecture. This role requires at least ten years of hands-on experience in Network Design, Network Engineering, Network Operational Support, and cloud engineering...

  • IAM Engineer III

    3 weeks ago

    Chicago, Illinois, United States McDonald's Corporation Full time

    About the RoleMcDonald's Corporation is seeking a highly skilled IAM Engineer III to join our Identity and Access Engineering team. As a key member of our team, you will be responsible for leading technical engineering efforts to build secure privileged access experiences that protect critical information and resources.Key ResponsibilitiesPartner with the...

  • Network Operations Associate

    4 weeks ago

    Chicago, Illinois, United States Zentro Full time

    About This RoleThe successful Associate Network Operations Technician performs surveillance, triage, and repair of the Zentro metro-area wireless network and datacenter infrastructure as part of a 24x7 Network Operations team. Network Operations Technicians work alongside colleagues in network engineering, network infrastructure and customer support to...

  • Technology Operations Engineer III

    4 weeks ago

    Chicago, Illinois, United States CME Group Full time

    Job Summary:The Technology Operations Engineer III role at CME Group is a critical position that provides day-to-day support for our electronic trading and clearing applications. The ideal candidate will have the ability to monitor all customer-facing environments and be responsible for efficiently triaging incidents while adhering to strict guidelines and...

  • Network Engineer

    4 weeks ago

    Chicago, Illinois, United States Metra Full time

    Job SummaryMetra is seeking a highly skilled Network Engineer to join our team. The successful candidate will be responsible for designing, implementing, and maintaining our enterprise network infrastructure. This includes installing, configuring, and troubleshooting LAN and WAN equipment and software, as well as analyzing service options and infrastructure...

  • Infrastructure Network Engineer

    3 weeks ago

    Chicago, Illinois, United States NielsenIQ Full time

    Job Title: Infrastructure Network EngineerAbout the Role:As an Infrastructure Network Engineer at NielsenIQ, you will be responsible for implementing and supporting network infrastructure systems primarily focused on the Cisco platform. This includes related Data Center technologies to support the requirements of the NielsenIQ business processes,...

  • Network Engineer

    4 weeks ago

    Chicago, Illinois, United States Motion Recruitment Full time

    We're seeking a skilled Network Engineer to join our team at Motion Recruitment Partners. This role involves working with cutting-edge audio-video recording technology for law enforcement and advocacy agencies, and requires strong networking skills, including understanding TCP/UDP protocols, NATting, and subnetting.The successful candidate will be...

  • Network Systems Engineer

    3 weeks ago

    Chicago, Illinois, United States Columbia College Full time

    Job Summary:Columbia College Chicago is seeking a highly skilled Network Engineer to join our team. As a Network Engineer, you will be responsible for the comprehensive management of large-scale networking infrastructure, focusing on the deployment and maintenance of Juniper switches and routers, Palo Alto firewalls, and Aruba wireless systems.Key...

  • Cybersecurity Network Engineer

    3 weeks ago

    Chicago, Illinois, United States PRI Technology Full time

    PRI Technology is seeking a skilled Cybersecurity Network Engineer to protect our systems and data.This is a full-time/Permanent role with bonus and benefits.Must be comfortable with hybrid remote work - 2-3 days onsite in Chicago, IL.This role is responsible for designing, implementing, and maintaining optimal cybersecurity measures to ensure the secure...

  • Senior IP Network Engineer

    3 weeks ago

    Chicago, Illinois, United States Aeris Communications Full time

    Aeris Communications is seeking a highly skilled Senior IP Network Engineer to join our Network Infrastructure team. As a key member of our team, you will provide expert technical leadership on IP and mobile IP data transport, network design, network management, solution deployment and integration for our hybrid cloud infrastructure.The ideal candidate will...

  • IAM Engineer III

    3 weeks ago

    Chicago, Illinois, United States McDonald's Corporation Full time

    Job Summary:As an IAM Engineer III at McDonald's Corporation, you will lead a technical engineering team to build secure privileged access experiences that protect critical information and resources. This role requires strong knowledge of IAM concepts, protocols, and technologies, including identity provisioning, authentication, authorization, RBAC, SSO, and...