Contact Center Professional
5 days ago
We are currently interviewing for a Contact Center Professional to fill this contract position.
About the Position:
This is a 04+ Months Contract opportunity with long-term potential.
Responsibilities and Requirements:
- Provide personalized and professional service to participants of over 630 Pension Plans in response to incoming inquiries related to their 1099 tax forms.
- Update addresses, mailing, emailing, or faxing duplicate copies of annuitants 1099 tax form.
- Respond positively to participant incoming calls, providing a high level of service and quality that exceeds customer expectation.
Key Skills and Technologies:
- CUSTOMER SERVICE representative experience.
- Phone and Email Support experience.
- MS Office Proficiency.
- Excellent Communication Skills.
- Problem Solving and Analytical Skills.
- Teamwork and Adaptability.
Compensation Package:
- Salary Range: $15 - $16.30/hour.
- Benefits: Health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
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