Functional Product Analyst
3 weeks ago
This role will have dual responsibilities supporting Epic Clarity report writing and supporting one or more analytical aspects of the product management lifecycle.
Key Responsibilities- Supporting report writing will include working with Business Intelligence and healthcare professionals to gather, organize, and present data to users.
- Present meaningful analytics to the business in non-technical terms and formats.
- Create basic and ad hoc reporting for users.
- Train users on software and assist users with advanced reporting.
- Incumbent should have experience writing EPIC Clarity reports and/or administering EPIC Reporting Workbench.
- Use regular judgement and discretion to collaborate with customers and business stakeholders in order to:
- Understand customer and stakeholder needs, business capability needs.
- Identity opportunities and create business cases and cost sheet analysis to support the product strategy and evolve the product roadmap.
- Translate high-level business needs into detailed business requirements for new / modified business capabilities.
- Perform research, analyze data to determine business problems and trends, assess business processes and business rules to identify/recommend opportunities for process improvements and / or recommendation new / modified business capabilities.
- Work with business stakeholders and delivery partners to prioritize business capabilities in the product backlog.
- Provide root cause analysis and corrective action plans.
- Proactively work with delivery partners to verify and govern delivery of customer needs, and ensure on-time, quality delivery.
- Bachelor's degree in Business Administration, Business Management, Information Technology, Information Systems or related field.
- 3 years in a Business Analysis and/or Analyst role.
- Preferred: 1 year with Lean/Six Sigma and/or Process Improvement, 1 year in the Health Insurance Industry, 1 year in the Healthcare Industry.
- Analytical Skills.
- Problem-Solving.
- Communication Skills.
- Report Writing.
- Agile Methodology.
- Agile Project Management.
- Product Management.
- Critical Thinking.
- Analysis.
- Elicitation / Documentation skills.
Highmark Health is an equal opportunity employer and welcomes applications from diverse candidates.
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