Functional Product Analyst

3 weeks ago


Juneau, Alaska, United States Highmark Health Full time
Job Summary

This role will have dual responsibilities supporting Epic Clarity report writing and supporting one or more analytical aspects of the product management lifecycle.

Key Responsibilities
  • Supporting report writing will include working with Business Intelligence and healthcare professionals to gather, organize, and present data to users.
  • Present meaningful analytics to the business in non-technical terms and formats.
  • Create basic and ad hoc reporting for users.
  • Train users on software and assist users with advanced reporting.
  • Incumbent should have experience writing EPIC Clarity reports and/or administering EPIC Reporting Workbench.
Product Management Responsibilities
  • Use regular judgement and discretion to collaborate with customers and business stakeholders in order to:
  • Understand customer and stakeholder needs, business capability needs.
  • Identity opportunities and create business cases and cost sheet analysis to support the product strategy and evolve the product roadmap.
  • Translate high-level business needs into detailed business requirements for new / modified business capabilities.
  • Perform research, analyze data to determine business problems and trends, assess business processes and business rules to identify/recommend opportunities for process improvements and / or recommendation new / modified business capabilities.
  • Work with business stakeholders and delivery partners to prioritize business capabilities in the product backlog.
  • Provide root cause analysis and corrective action plans.
  • Proactively work with delivery partners to verify and govern delivery of customer needs, and ensure on-time, quality delivery.
Requirements
  • Bachelor's degree in Business Administration, Business Management, Information Technology, Information Systems or related field.
  • 3 years in a Business Analysis and/or Analyst role.
  • Preferred: 1 year with Lean/Six Sigma and/or Process Improvement, 1 year in the Health Insurance Industry, 1 year in the Healthcare Industry.
Skills
  • Analytical Skills.
  • Problem-Solving.
  • Communication Skills.
  • Report Writing.
  • Agile Methodology.
  • Agile Project Management.
  • Product Management.
  • Critical Thinking.
  • Analysis.
  • Elicitation / Documentation skills.

Highmark Health is an equal opportunity employer and welcomes applications from diverse candidates.



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