Body Shop Damage Appraiser

7 days ago

Albuquerque, New Mexico, United States Asbury Automotive Group Full time
About Asbury Automotive Group

We are a Fortune 500 company and one of the largest franchised automotive retailers in the United States. Our culture is grounded in our North Star and Compass and powered by our DRIVE values, focusing on becoming the Most Guest Centric Automotive Retailer.

Job Summary

We are seeking an energetic and customer-focused Body Shop Estimator to help us redefine the car-buying experience. As a Body Shop Estimator, you will be responsible for appraising customer's vehicle damage to determine the cost of repair for insurance claims or customer-paid repairs.

Key Responsibilities
  • Conduct inspections and examinations to determine the extent of structural, body, mechanical, or interior damage.
  • Develop and prepare estimates by costing parts, supplies, labor, and calculating customer payments, including deductibles.
  • Obtain insurance estimates by contacting insurance companies and resolving repair and replacement requirements.
  • Prepare work orders by describing repair and replacement services required and obtaining approval signatures.
  • Maintain customer rapport by explaining estimates and expected return of vehicles.
  • Maintain high-quality repairs and minimize comebacks.
  • Conduct spot checks of each completed job for thoroughness and quality.
  • Maintain body shop records by recording repair and replacement actions.
  • Update job knowledge by participating in educational opportunities.
  • Enhance body shop reputation by providing excellent customer service.
Requirements
  • Previous automotive experience preferred.
  • Prior automotive estimating experience preferred.
  • Automotive certifications, and/or a bachelor's or associate's degree a plus.
  • Must be a minimum of 18 years of age.
  • Must have a valid driver's license.
  • Must be able to pass pre-employment screens (background and drug test).
Company Benefits

We offer a comprehensive benefits package, including:

  • Semi-monthly pay.
  • Paid holidays and paid time off.
  • Deferred holiday pay match.
  • Paid training.
  • Stock awards (select management and front-line team members eligible).

We are an equal opportunity employer and provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws.

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