Service Operations Manager
4 weeks ago
As the Service Manager at Albireo Energy, you will be responsible for the overall management, operation, development, and growth of the Service Department. Your primary focus will be on meeting and exceeding operating and financial goals, client objectives, and customer needs. This role requires daily interactions with the management team, clients, tenants, and subcontractors. You will contribute to the delivery of strategic and operational objectives by reducing costs, improving productivity, revenue-generating capacity, and the company's image. This position ensures a safe and efficient working environment, essential to the performance of the business.
Key Responsibilities:
Plan, organize, direct, and control all service operations activities.
Balance financial metrics with employee and customer needs.
Submit financial forecasting information monthly.
Maintain and improve planned and executed margins for Service projects, maintenance agreements, and Time & Material agreements.
Provide technical and operational support for the sales teams, including proper pricing and scope-of-work definition for Service project opportunities.
Lead a team of Field Technicians and support staff.
Proactively forecast labor needs and costs to exceed customer commitments.
Build and maintain an effective operations organization committed to customer and employee satisfaction with a goal of profitable growth.
Manage or advise on hiring, training, development, allocation, and performance assessment of personnel within the area of responsibility. Assist the branch with training and development of operations personnel, including training on the use of financial reports.
Support the scheduling of the team to meet all customer needs.
Conduct one-on-one reviews with direct reports to help develop each individual's potential on the team.
Provide technical support, expertise, leadership, and accountability for installed projects.
Communicate regularly with customers through all phases of the work performed for them.
Assist with remote diagnostics or technical support onsite.
Actively coordinate startup activity schedules with the Field personnel, Project Managers, Engineering, and Operations Supervisors to ensure correct staffing and abilities are provided to meet individual project schedules and commitments. Prioritize schedules and effectively assign available resources.
Requirements:
Five years of building technologies industry experience, and two years of management experience.
Proficient in Microsoft Office: Word, Excel, Outlook, and Project. Experience using Microsoft Dynamics AX is a plus.
Excellent communication skills.
A thorough understanding of project management processes.
Valid Driver's license with a clean record.
Preferred Knowledge/Skills, Education, and Experience:
Preferred education: Bachelor's degree in Business, Construction, Mechanical Engineering, or other field providing the educational background needed to succeed in this function. Additional experience would substitute education.
Experience with Johnson Metasys, Tridium, or Distech.
Albireo Energy is an Equal Opportunity Employer.
Benefits:
Medical Insurance
Dental Insurance
Vision Insurance
Basic Life Insurance
Voluntary Life Insurance
Short-Term & Long-Term Disability
Paid Vacation
Paid Sick Time
Paid Holidays
401K with Company match
-
Custodial Operations Manager
4 weeks ago
Tampa, Florida, United States Kings Service Solutions Full timeCustodial Operations ManagerAt Kings Service Solutions, we are seeking a highly skilled and experienced Custodial Operations Manager to oversee the daily operations of our custodial team. The successful candidate will be responsible for ensuring that our facilities are clean, safe, and well-maintained.Supervise and coordinate the activities of custodial...
-
Service Manager
2 weeks ago
Tampa, United States McCall Service Full timeOverview: Ready for your next career opportunity? Look no further, The Turtle is looking to hire you! You enjoy the outdoors, finding unique ways to solve an issue, and helping people; we enjoy creating extraordinary experiences, growth opportunities, and a fun place for a career for our team. Together? McCall could be the career match youve been looking...
-
Operations Service Manager
4 weeks ago
Tampa, Florida, United States Burlington Full timeOperations Service ManagerAre you a results-driven leader with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments where organization and efficiency are paramount? If so, this might be the perfect opportunity for you.As an Operations Service Manager at Burlington, you will be a key member of the store team,...
-
Senior Operations Manager
4 weeks ago
Tampa, Florida, United States APEX Service Partners Full timeJob Summary:The General Manager in Training will oversee all aspects of a location's day-to-day operations, financial activities, and people. This individual will drive growth, performance metrics, create culture, and develop all staff and management, striving to be a world-class operator and helping others to do the same.Key Responsibilities:Increase key...
-
Service Operations Manager
4 weeks ago
Tampa, Florida, United States Albireo Energy Full timeJob DescriptionAs a key member of the Albireo Energy team, the Service Manager - Operations will be responsible for the overall management, operation, development, and growth of the Service Department. This role requires daily interactions with the management team, clients, tenants, and subcontractors.Key Responsibilities:Plan, organize, direct, and control...
-
Surgical Services Operations Manager
3 weeks ago
Tampa, Florida, United States Tampa General Hospital Full timeJob Summary:As a key member of the Tampa General Hospital team, the Surgical Services Coordinator plays a vital role in the daily management of the Surgical Services departments. Collaborating closely with the Nurse Manager, this individual ensures seamless operations and effective coverage in all areas.Key Responsibilities:* Collaborate with the Nurse...
-
Guest Services Operations Manager
6 months ago
Tampa, United States Universal Weather and Aviation, Inc. Full timeOn-Site positionWork location: Tampa, FL Job Purpose:The Operations Manager, Guest Services is responsible to provide impeccable service to our clients, vendors and employees by professionally managing all service requests. Further responsibilities include building loyalty within our client base and supporting the operation as needed in the course of...
-
Surgical Services Operations Manager
4 weeks ago
Tampa, Florida, United States Tampa General Hospital Full timeJob Summary:As a key member of the Tampa General Hospital team, the Surgical Services Coordinator plays a vital role in the daily management of the Surgical Services Departments. Collaborating closely with the Nurse Manager, this individual ensures seamless coverage and efficient operations across all areas.Key Responsibilities:* Collaborate with the Nurse...
-
Guest Services Operations Manager
3 weeks ago
Tampa, Florida, United States Universal Weather and Aviation, Inc. Full timeJob Summary:The Operations Manager, Guest Services is responsible for providing exceptional service to our clients, vendors, and employees by professionally managing all service requests. This role involves building loyalty within our client base and supporting the operation as needed in the course of business.Key Responsibilities:Oversee all functions and...
-
Customer Service Operations Manager
3 weeks ago
Tampa, Florida, United States First Horizon Full timeAbout the RoleFirst Horizon is seeking a highly motivated Customer Service Operations Manager to lead our banking centers and drive customer satisfaction. As a key member of our team, you will be responsible for ensuring excellent customer service, monitoring and training team members, and working with clients to discover sales opportunities.Key...
-
Tampa, Florida, United States MUFG Full timeJob Summary:As an IT Operations and Support Specialist at MUFG, you will play a critical role in supporting the Service Operations Department with day-to-day operations, business engagement support, and program management.With a focus on ITSM (Incident, Change, and Problem Management), you will have extensive knowledge of IT Operations and be able to...
-
Operations Services Supervisor
2 months ago
Tampa, United States First Citizens Bank Full timeOverview: Are you a people person? Be a First Citizens person! Join our Tampa branch team and make a difference. As an Operations Services Supervisor at First Citizens Bank, you will be responsible for the operational management of one branch and managing the team of service line associates. This will include processing teller transactions, facilitating...
-
Senior Manager Operations and Network Services
4 weeks ago
Tampa, United States Ryan, LLC Full timeParadigm is an accountable specialty care management organization focused on improving the lives of people with complex injuries and diagnoses. The company has been a pioneer in value-based care since 1991 and has an exceptional track record of generating the very best outcomes for patients, payers, and providers. Deep clinical expertise is the foundation...
-
Customer Service Operations Manager
4 weeks ago
Tampa, Florida, United States Christopher Ligori & Associates Full timeJob DescriptionChristopher Ligori & Associates is a dynamic and innovative law firm dedicated to delivering exceptional customer experiences. We are seeking a motivated and experienced Call Center Manager to oversee the day-to-day operations of our call center, ensuring efficiency and high-performance standards.Key responsibilities include:Managing 3 to 4...
-
Tampa, Florida, United States Suzuki Marine Full timeJob Summary: We are seeking a highly skilled and experienced Marine Field Service and Technical Operations Manager to oversee and manage the day-to-day functions of our Marine Field Service and Technical Hotline Call Center operations. The successful candidate will be responsible for ensuring retail customer satisfaction with Suzuki products and Suzuki...
-
Beverage Operations Manager
4 weeks ago
Florida, United States COREcruitment Ltd Full timeBeverage Operations ManagerThis role offers an exciting opportunity to lead a skilled team focused on providing exceptional beverage service to guests, in a setting renowned for its outstanding hospitality and commitment to excellence.Key Responsibilities:Manage beverage operations in a fine dining environment with hotel experienceSupport and mentor a bar...
-
Commissary Chef Manager
3 weeks ago
Tampa, Florida, United States Canteen Full timeJob DescriptionCanteen is seeking a skilled Commissary Chef Manager to oversee the success of our commissary food service operation. This is a fantastic opportunity to join a dynamic team and contribute to the growth of our business.Key Responsibilities:Manage the culinary operations of the commissary food service, including inventory, ordering, and...
-
Operations Manager
4 weeks ago
Tampa, Florida, United States Unlimited Restoration, Inc Full timeJob Title: Operations ManagerUnlimited Restoration, Inc. is seeking a highly skilled Operations Manager to join our team. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our restoration services, ensuring that our customers receive exceptional service and that our business runs efficiently.Key...
-
Operations Manager
4 weeks ago
Tampa, Florida, United States Dana Safety Supply Full timeJob OverviewDana Safety Supply is a leading provider of public safety equipment and services, with a strong presence in 13 states and a team of over 500 employees. We are seeking a highly motivated and experienced professional to join our team as an Operations Manager.As an Operations Manager, you will be responsible for maintaining safety and federal...
-
Operations Manager
2 weeks ago
Tampa, United States Berger Transfer & Storage Full timeJob Type Full-timeDescriptionBerger Transfer & Storage, Inc is a leading provider of relocation, distribution, and warehousing services. Founded in 1910, Berger has been providing moving and storage services to individuals and businesses for over 110 years! Berger is Allied Van Lines' largest agent with 16 locations throughout the U.SBerger Transfer &...