Branch Operations Director
4 days ago
We are seeking an exceptional Branch Operations Director to lead our Textile Company's Dayton branch, driving revenue growth, profitability, and customer satisfaction.
About the Role:This dynamic leader will be responsible for managing a team of service representatives, overseeing daily operations, and implementing strategies to improve customer service and retention.
The ideal candidate will possess strong leadership skills, excellent communication abilities, and a deep understanding of the textile industry.
Key Responsibilities:- Develop and execute business plans to achieve sales targets, customer satisfaction, and operational efficiency
- Lead a high-performing team of service representatives, providing coaching, training, and performance feedback
- Collaborate with area management to develop pricing and contract terms strategies for each market segment
- Analyze customer data to identify emerging trends and opportunities for growth
- Implement process improvements to enhance customer experience and reduce costs
- Bachelor's degree in Business Administration or related field
- 5-7 years of experience in a supervisory or management role within the textile industry
- Proven track record of driving revenue growth, improving customer satisfaction, and reducing costs
- Strong leadership, communication, and interpersonal skills
- Able to work effectively in a fast-paced environment and adapt to changing priorities
- Estimated Salary: $65,000 - $85,000 per year, depending on experience
- Benefits package includes health insurance, 401(k) matching, paid time off, and professional development opportunities
- Ongoing training and education to support career growth and success
Dayton, OH USA
About Us:We are a leading Textile Company dedicated to delivering high-quality products and exceptional customer service. Our team is passionate about innovation, collaboration, and community involvement.
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