Retail Operations Manager

3 weeks ago


King of Prussia, Pennsylvania, United States The UPS Store Henderson Square Shopping Center #6652 Full time

The UPS Store Henderson Square Shopping Center #6652 is seeking a highly skilled Assistant Center Manager to help the Center Manager run the day-to-day operations of this retail location. The ideal candidate will have a high school diploma or college coursework, one year of retail store operations experience, strong supervisory/managerial/leadership skills, excellent computer/internet/software knowledge, and the physical ability to perform this job.

Responsibilities:

  • Helps with personnel management, which includes recruiting, training, scheduling, and coaching associates.
  • Schedules work assignments and facilitates weekly or monthly staff meetings.
  • Monitors, evaluates, and maximizes customer service delivery and customer satisfaction.
  • Develops and implements the store marketing program.
  • Manages Center financials and prepares reporting.
  • Manages inventory.
  • Reviews daily employee timesheets and submits for payroll processing.
  • Oversees Center maintenance, including cleanliness, safety, and organization.

Qualifications:

  • High school diploma required.
  • Advanced education degree, coursework, or tech school desired.
  • One year of supervisory experience in logistics, retail, or other relevant industry.
  • P&L experience preferred.
  • Strong computer skills, including Microsoft Office and Adobe Suites.
  • Outstanding phone skills.
  • Strong customer service skills and abilities.


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