Front Office Manager
3 days ago
Job Overview
MSCCN is seeking a highly skilled and experienced Front Office Manager to join our team. This is a supervisory role that requires strong leadership and management skills, as well as excellent communication and interpersonal skills.
About the Job
The successful candidate will be responsible for administering front office functions, supervising staff, and ensuring the efficient check-in and check-out process. They will also be responsible for directing and working with managers and employees to carry out procedures that ensure guest satisfaction and maximize financial performance.
Main Responsibilities
- Supervise and manage front desk staff to ensure excellent customer service and high-quality standards are met.
- Develop and implement procedures to improve efficiency and productivity in the front office area.
- Lead by example and demonstrate excellent communication and interpersonal skills to build strong relationships with colleagues and guests.
- Analyze information and evaluate results to choose the best solution and solve problems.
- Provide information to supervisors and co-workers by telephone, email, or in person.
- Inform and/or update executives, peers, and subordinates on relevant information in a timely manner.
- Function in place of the Front Office Manager in their absence.
Requirements
- A High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area is required.
- Alternatively, a 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major may be considered without prior work experience.
Salary and Benefits
The salary range for this position is $62,000 to $82,000 annually. MSCCN offers a competitive compensation package including bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits, and may include other incentives such as stock awards and deferred compensation plans.
-
Front Office Manager Professional
1 week ago
Étreux, Hauts-de-France, United States The Colonnade Hotel Full timeJob DescriptionWe are seeking an experienced Front Office Manager to join our team at The Colonnade Hotel in Boston's historic Back Bay. This is a challenging and rewarding role that requires strong leadership skills, excellent communication, and a passion for delivering exceptional guest service.Key Responsibilities:Supervise and manage the Front Office...
-
Luxury Hotel Front Office Manager
1 week ago
Étreux, Hauts-de-France, United States Boston Harbor Hotel Full timeFront Office Manager at Boston Harbor HotelBoston Harbor Hotel is seeking a highly skilled and experienced Front Office Manager to join our team. As a Front Office Manager, you will be responsible for providing exceptional guest service and ensuring that all aspects of the front office operation run smoothly.Job Description:Direct the quick and effective...
-
Front Office Administrator
1 week ago
Étreux, Hauts-de-France, United States Professional Staffing Group Full timeAbout the Role:As a Front Office Assistant, you will play a vital role in ensuring the smooth operation of our office. Your primary responsibility will be to provide exceptional customer service to visitors and callers, while also maintaining a clean and organized front office area.Responsibilities:Greet and assist visitors in a professional manner.Answer...
-
Assistant Front Office Team Lead
1 week ago
Étreux, Hauts-de-France, United States Marriott Full timeJob OverviewIn a rapidly evolving hospitality landscape, we are seeking an exceptional Front Office Assistant Manager to join our team at Marriott. This is an exciting opportunity for a seasoned professional to take their career to the next level and play a vital role in delivering exceptional guest experiences.About UsAt Marriott, we are committed to...
-
Front Desk Professional for Boston Office
1 week ago
Étreux, Hauts-de-France, United States The Judge Group Full timeThe Judge Group Job OpportunityWe are seeking a highly skilled and experienced Front Desk Professional to join our team in Boston, MA. As a key member of our office staff, you will be responsible for providing exceptional customer service and administrative support.Job Description:This is a full-time, onsite position requiring 40 hours of work per week. You...
-
Front Desk Receptionist
7 days ago
Étreux, Hauts-de-France, United States Cambay Healthcare Full timeJob SummaryWe are seeking a highly skilled Front Desk Receptionist to join our team at Cambay Healthcare. As a key member of our front office staff, you will be responsible for directing patient access to the practice by answering and screening incoming calls in a dedicated call center.This is a full-time position, Monday through Friday, 8:30a-5p with one...
-
Office Support Specialist
1 week ago
Étreux, Hauts-de-France, United States Professional Staffing Group Full timeJob Summary:We are seeking a highly organized and detail-oriented Front Office Assistant to join our team. The successful candidate will have excellent communication skills and the ability to multitask in a fast-paced environment.Key Responsibilities:Providing exceptional customer service to visitors and callers.Maintaining a clean and organized front office...
-
Luxury Hotel Operations Manager
7 days ago
Étreux, Hauts-de-France, United States The Newbury Boston Full timeJob SummaryWe are seeking a highly skilled and experienced Luxury Hotel Operations Manager to join our team at The Newbury Boston. This is an exciting opportunity to lead the Front Office Department in providing exceptional guest experiences and driving revenue growth.About UsThe Newbury Boston is a leading luxury hotel located in the heart of Boston's Back...
-
Hotel Operations Manager
1 week ago
Étreux, Hauts-de-France, United States AccorHotels Full timeCompany OverviewWe are a global leader in the hospitality industry, committed to providing exceptional guest experiences. As a Front Office Supervisor with AccorHotels, you will play a key role in ensuring that our guests receive the highest level of service and satisfaction.Job DescriptionYou will be responsible for managing and supervising all front desk...
-
Office Manager
6 days ago
Étreux, Hauts-de-France, United States Eastern Bank Full timeJob OverviewThe Office Manager at Easter Bank will play a critical role in ensuring the smooth operation of our executive team. This includes managing complex calendars, coordinating travel arrangements, and developing administrative systems to streamline workflow.About Easter BankEaster Bank is a dynamic and growing financial institution that values its...
-
Strategic Office Manager
1 week ago
Étreux, Hauts-de-France, United States Hearth, Inc. Full timeHearth, Inc. is seeking a highly skilled Strategic Office Manager to provide executive support to the Board of Directors and President & CEO. This role involves efficiently organizing and documenting board meetings, committee meetings, and key leadership meetings.The successful candidate will proactively manage administrative and logistical needs of the...
-
Administrative Office Coordinator
4 days ago
Étreux, Hauts-de-France, United States The Judge Group Full timeThe Judge Group is seeking an experienced Administrative Office Coordinator to join their team. This is a 100% onsite position located in Boston, MA.Job Summary:We are looking for a highly skilled and organized individual to provide administrative support to our clients. The successful candidate will have excellent communication skills, be able to work...
-
Étreux, Hauts-de-France, United States firstPRO, Inc Full timefirstPRO, Inc. is seeking an experienced Senior Operations Manager to join our team in Boston, MA. This is a direct hire role, with an estimated salary of $120,000 - $180,000 per year.About the Role:This is a challenging opportunity to leverage both business and technical expertise to drive strategic solutions supporting front-office and back-office...
-
Executive Hospitality Manager
3 days ago
Étreux, Hauts-de-France, United States Mandarin Oriental, Boston Full timeRole OverviewThe Executive Hospitality Manager is responsible for ensuring the smooth operation of the front office, delivering exceptional guest experiences, and maintaining high quality standards.
-
Étreux, Hauts-de-France, United States Tier4 Group Full timeWe are seeking an experienced Investment Project Manager to drive high-impact projects in investment management operations (trading / stocks systems processes and data) within the Tier4 Group. This role is ideal for professionals with extensive experience in managing complex agile transformations within investment operations spanning the front, middle, and...
-
Administrative Assistant
1 week ago
Étreux, Hauts-de-France, United States Boston Human Capital Partners Full timeAt Boston Human Capital Partners, we are seeking an exceptional Administrative Assistant - Office Manager to support our boutique venture capital firm. This role is a critical part of our team, providing administrative support to our office and ensuring seamless day-to-day operations. As the face of our office, you will be responsible for handling phone...
-
Administrative Coordinator Office of the Provost
3 weeks ago
Étreux, Hauts-de-France, United States Boston University Full timeAdministrative Coordinator Office of the Provost - Job SummaryWe are seeking an Administrative Coordinator to play a key role in driving our mission forward. As a member of the Office of the Provost, you will provide essential support to the Assistant Provost for Operations, the Chief of Staff, and the BU Women's Guild Executive Board.### Key...
-
Healthcare Office Assistant Manager
1 week ago
Étreux, Hauts-de-France, United States Mass General Brigham Full timeJob Title: Healthcare Office Assistant ManagerWe are seeking a highly experienced and organized Healthcare Office Assistant Manager to join our team at Mass General Brigham. This is an excellent opportunity for someone who is passionate about providing exceptional leadership and administrative support in a fast-paced healthcare environment.About the...
-
Front of House Associate
1 week ago
Étreux, Hauts-de-France, United States Briar Group Inc Full time**Become Part of Our Dynamic Front-of-House Team:**The Harp Boston is a fun and fast-paced restaurant and bar located in the heart of downtown Boston, near TD Garden.**Job Summary:**We are seeking a highly motivated and detail-oriented Restaurant Host/Hostess to join our team. In this role, you will be responsible for ensuring that every guest has an...
-
Étreux, Hauts-de-France, United States Saxon Global Full timeSaxon Global is seeking a highly skilled Front-end Developer to join our team. This 12-month contract will require the selected candidate to be onsite from day one in Boston, MA. The role offers a hybrid work arrangement with two days of office work and three days of remote work.This opportunity involves working with the latest technology stack, focusing on...