IS Technical Specialist
4 weeks ago
We are seeking an experienced IS Technical Specialist to join our Wealth & Insurance Technology team. The successful candidate will take the lead role within the production support team, owning technology management responsibilities for the entire inventory of applications in the Wealth & Insurance Technology space.
Key Responsibilities:
- Software management repository data quality reviews
- Disaster recovery planning, execution, and evidence gathering
- User access review planning and tracking
- Monthly production support metric reporting
- Certificate management renewal tracking and execution
- Availability monitoring reporting and planning for improvements
- Support ticket and SLA tracking
- Support of team on-call support rotation
- Management of weekly patching team assignments
- Incident review and resolution, including root cause analysis and discussion on prevention of repeat occurrences
- Ensure the maintenance of technical knowledgebase and support runbook
- Preparation and presentation of monthly support operations report
Requirements
- 35 years of experience in an application development or production support role
- Strong organization skills with an ability to pivot across many competing priorities
- Confidence working with strong business and technology personalities
- Great communication and interpersonal skills for interacting and collaborating with developers, analysts, and business colleagues throughout the organization
- Experience working with and supporting vendor applications
Preferred Qualifications
- Strong technical knowledge of software management, disaster recovery, and user access review
- Experience with certificate management renewal and tracking
- Ability to analyze and resolve complex technical issues
- Strong communication and interpersonal skills
-
Configuration Management Specialist
3 weeks ago
Columbus, Ohio, United States Advantage Technical Full timeJob Title: Configuration Management SpecialistJob Summary:Advantage Technical is seeking a highly skilled Configuration Management Specialist to support production operations. The selected candidate will be responsible for managing Configuration Items and Configuration Data across complex hardware and software systems, serving as the Configuration Management...
-
Configuration Management Specialist
3 weeks ago
Columbus, Ohio, United States Advantage Technical Full timeJob Title: Configuration Management SpecialistWe are seeking a skilled and motivated Configuration Management Specialist to support our team. This position is responsible for maintaining and managing technical data for product configurations, ensuring that all changes and variances are properly documented and their impacts assessed. The ideal candidate will...
-
Technical Support Specialist
3 weeks ago
Columbus, Ohio, United States The Judge Group Full timeTechnical Support SpecialistContract to hire roleKey Responsibilities:Provide technical support for POS systems, ensuring seamless operation and resolving issues in a timely manner.Requirements:5+ years of experience in ARGO Teller or similar POS systems.Tech Stack:Java, J2EE, Web Services, HTML, XML, JavaScript, PowerShell, SQL, C++ development.Preferred...
-
Technical Support Specialist
4 weeks ago
Columbus, Ohio, United States Motion Recruitment Partners LLC Full timeJob Title: Technical Support SpecialistJob Summary:We are seeking a skilled Technical Support Specialist to join our team at Motion Recruitment Partners LLC. As a Technical Support Specialist, you will be responsible for providing hands-on user support by troubleshooting hardware and software problems for desktop and laptop computers.Responsibilities:...
-
Technical Support Specialist
4 weeks ago
Columbus, Ohio, United States OtterBase Full timeJob OverviewWe are seeking a skilled Technical Support Specialist to join our team at OtterBase. The ideal candidate will have a passion for customer support, strong problem-solving capabilities, and excellent communication skills. As a Technical Support Specialist, you will be responsible for providing timely resolution and follow-up on support tickets,...
-
Technical Support Specialist
3 weeks ago
Columbus, Ohio, United States Russell Tobin Full timeJob Title: Technical Support SpecialistLocation: Columbus, OHDuration: 6 Months Contract+Job Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Russell Tobin. As a Technical Support Specialist, you will be responsible for providing top-tier customer service to our clients, resolving technical issues, and ensuring a...
-
Technical Support Specialist
4 weeks ago
Columbus, Ohio, United States Beacon Hill Full timeWe are seeking a skilled Technical Support Specialist to join our client's technical support team. As a Helpdesk Analyst, you will be responsible for troubleshooting various technical issues both over the phone and in person, while providing excellent customer service. You will work with a variety of technologies and be expected to learn new ones. If you are...
-
Technical Support Specialist
3 weeks ago
Columbus, Ohio, United States OtterBase Full timeJob OverviewWe are seeking a skilled and detail-oriented Technical Support Specialist to join our team at OtterBase. The ideal candidate will possess strong problem-solving skills, excellent communication abilities, and a passion for delivering exceptional customer service.Key ResponsibilitiesKey Responsibilities Include:• Serve as the primary point of...
-
Technical Support Specialist
3 weeks ago
Columbus, Ohio, United States Russell Tobin Full timeJob Summary:Russell Tobin is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be the first point of contact for users who call our IT Service Desk. Your primary responsibility will be to provide high-level customer service while answering incoming calls, tracking information in a call tracking...
-
Technical Support Specialist
3 weeks ago
Columbus, Ohio, United States Insight Global Full timeJob SummaryInsight Global is seeking a Technical Support Specialist to provide expert technical guidance and support to our clients in the charter management industry. As a second-tier end user contact, you will be responsible for resolving technical problems and providing remote assistance to customers.The ideal candidate will have in-depth knowledge of...
-
Technical Support Specialist
4 weeks ago
Columbus, Ohio, United States TEKsystems Full timeJob DescriptionAs a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients. Your primary goal will be to resolve technical issues in a timely and efficient manner, ensuring that our clients' systems and applications are running smoothly.Key Responsibilities:Provide technical...
-
Technical Support Specialist
4 weeks ago
Columbus, Ohio, United States Beacon Hill Full timeJob Summary:We are seeking a skilled Technical Support Specialist to join our team at Beacon Hill. As a Helpdesk Professional, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Troubleshoot technical issues over the phone and in personProvide excellent customer service and...
-
Technical Specialist III
4 weeks ago
Columbus, Ohio, United States Central Point Partners Full timeJob Title: Technical Specialist IIIWe are seeking a highly skilled Technical Specialist III to join our team at Central Point Partners. As a key member of our technical team, you will play a critical role in designing, developing, and implementing enterprise-level APIs and integration solutions.Responsibilities:Collaborate with cross-functional teams to...
-
Technical Operations Specialist
4 weeks ago
Columbus, Ohio, United States Revive Environmental Technology, LLC Full timeJob DescriptionRevive Environmental Technology, LLC is seeking a skilled Technical Operations Specialist to join our team. As a key member of our operations team, you will be responsible for performing hands-on work across 4 primary functional areas of our chemical processing equipment.Key Responsibilities:Perform engineering runs of Revive's PFAS...
-
Technical Support Specialist
4 weeks ago
Columbus, Ohio, United States JobRialto Full timeJob Summary:JobRialto is seeking a skilled Technical Support Specialist to help automate and implement new technology to assist with keeping the desktop environment current and running optimally. The ideal candidate will have a strong understanding of Desktop Support and Software Licensing Services, as well as experience with imaging machines and installing...
-
Technical Support Specialist
4 weeks ago
Columbus, Ohio, United States Trinity Health Full timeJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Trinity Health. The successful candidate will be responsible for providing advanced level technical support and guidance to our users, as well as participating in projects and providing consultation on end-user computing and desktop-based LAN systems software.Key...
-
Technical Specialist 4
4 weeks ago
Columbus, Ohio, United States UNICON International Full timeWe are currently seeking a highly skilled Technical Specialist 4 to join our team at UNICON International, Inc. in Columbus, OH. This onsite position offers a range of benefits, including medical, vision, dental, and 401 K.The selected candidate will perform a variety of duties, including project analysis, design, development, and full testing cycle to...
-
Technical Compliance Specialist
4 weeks ago
Columbus, Ohio, United States Toyota Material Handling Full timeJob SummaryThe Technical Compliance Specialist will play a critical role in ensuring Toyota Material Handling's forklifts and components comply with all regulations relating to wireless transmitters. This includes working with agencies such as the FCC and ISED (Canada) as well as various cellular carriers. The ideal candidate will contribute significantly...
-
IT Support Specialist
3 weeks ago
Columbus, Ohio, United States Arrive Logistics Full timeAbout the RoleWe are seeking a highly skilled IT Support Specialist to join our team at Arrive Logistics. As a key member of our Service Desk, you will be responsible for providing technical support and resolving issues for our employees.Key ResponsibilitiesProvide timely and effective technical support to employees via phone, email, and in-personResolve...
-
Technical Support Specialist
4 weeks ago
Columbus, Ohio, United States Inficare Technologies Full timeJob SummaryAs a Technical Support Specialist at Inficare Technologies, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally...