Administrative Support Associate

1 month ago


Albany, New York, United States Albany Medical Center Full time
Job Summary

We are seeking a highly skilled and detail-oriented Administrative Support Associate to join our team at Albany Medical Center. As a key member of our healthcare team, you will provide exceptional customer service, administrative support, and clinical assistance to patients, families, and healthcare professionals.

Key Responsibilities
  • Prepare and maintain accurate patient records, ensuring timely and efficient processing of medical information.
  • Provide exceptional customer service, responding to patient and family inquiries, and addressing concerns in a professional and empathetic manner.
  • Assist with clinical and administrative tasks, including data entry, report preparation, and communication with healthcare teams.
  • Operate office equipment, such as photocopiers, fax machines, and computers, to support administrative and clinical functions.
  • Order supplies, materials, and services as needed, ensuring timely and efficient delivery of essential resources.
Requirements
  • High school diploma or equivalent required; post-secondary education or relevant work experience preferred.
  • Certification with the National Association of Health Unit Coordinators (NAHUC) is a plus.
  • Minimum one year of healthcare or clerical experience; ability to work in a fast-paced environment and prioritize tasks effectively.
  • Excellent communication and interpersonal skills, with the ability to work collaboratively with diverse teams and stakeholders.
What We Offer

Albany Medical Center offers a competitive salary range of $18.36-$23.78 per hour, as well as a comprehensive benefits package, including health insurance, retirement plans, and paid time off. We are an equal opportunity employer and welcome applications from diverse candidates.



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