ECM Program Director
4 days ago
Affordable Living for the Aging (ALA) is a nonprofit organization established in 1978 that provides case management and affordable housing for high-acuity populations in Los Angeles.
Job Summary
The Enhanced Care Management (ECM) program aims to provide a whole-person approach to care that addresses the clinical and non-clinical circumstances of high-need beneficiaries enrolled in Medi-Cal Managed Care. As an ECM Lead Care Manager, you will serve as the point of contact for enrolled members, including those experiencing homelessness, mental illness, substance use disorders, or high utilizers of the emergency system.
Responsibilities
- Provides care management services to enrolled members with a caseload up to 50 members to assist them in managing their complex or chronic health conditions.
- Develops assessments and care plans for newly enrolled members, ensuring comprehensive risk assessments and patient-centered care planning.
- Liaises with primary care providers, specialists, behavioral health providers, and community resources to optimize care plan execution.
- Supports health behavior change using motivational interviewing and trauma-informed care practices.
Requirements
- At least 3 years of care management or care coordination experience, such as LVN, Medical Assistant, or Social Services.
- Bachelor's Degree in Social Work, Psychology, Public Health, or related work/lived experience.
- Experience and interest working with homeless youth and high utilizer youth.
- Understanding of evidence-based practices, including motivational interviewing, trauma-informed care, and other behavior change techniques.
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