Caring Client Services Specialist

15 hours ago


Cape Coral, Florida, United States Service Corporation International Full time
Key Responsibilities

The Service Support Specialist role requires a high level of empathy, attention to detail, and strong communication skills to succeed in this position.

  • You will meet regularly with Funeral Directors to ensure customer needs are met.
  • You will frequently communicate with families to coordinate activities.
  • You will take first calls and dispatch removal teams as needed.
  • Collections vital information, filing death certificates and insurance claims will also be part of your responsibilities.
  • Scheduling appointments for Funeral Directors and designing and printing memorials will be other tasks you will perform.
Requirements

To be successful in this role, you will require:

  • A High School diploma or equivalent.
  • A valid driver's license and good driving record.
  • 2 years of experience in an office clerical or customer service capacity.
  • Experience working in a customer-focused and fast-paced professional environment.

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