Customer Relations Specialist

5 days ago


St Augustine, Florida, United States Brandon Thomas - State Farm Agent Full time

Job Overview:

We are seeking a highly skilled Customer Relations Specialist to join our team at Brandon Thomas - State Farm Agent. As a key member of our team, you will be responsible for delivering exceptional customer experiences that drive business growth and success.

About the Role:

The ideal candidate will possess excellent communication and problem-solving skills, with experience in customer service being a plus. You will work closely with our team members to ensure seamless customer interactions and resolve any issues that may arise.

Responsibilities:

  • Manage customer inquiries and resolve issues in a timely and professional manner
  • Maintain accurate client records and update information as needed
  • Collaborate with our sales team to develop and implement customer retention strategies
  • Coordinate with other departments to ensure exceptional customer satisfaction

Benefits:

  • A competitive salary of $45,000 - $60,000 per year, depending on experience
  • Licensing paid by agency
  • Bonus based on performance
  • 401(k) plan with company match
  • Paid time off and flexible scheduling
  • Ongoing training and development opportunities

Qualifications:

  • High school diploma or equivalent required; degree in a related field preferred
  • Strong communication and problem-solving skills
  • Experience in customer service or a related field is a plus
  • Ability to handle high-stress situations calmly and professionally

About Us:

Brandon Thomas - State Farm Agent is a dynamic and growing insurance agency dedicated to providing exceptional service to our customers. We offer a collaborative and supportive work environment, with opportunities for career advancement and professional growth.



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