Strategic Technology and Transformation Advisor

4 weeks ago

Memphis, Tennessee, United States St. Jude Children's Research Hospital Full time

About St. Jude Children's Research Hospital

The World's Most Dedicated Never Give Up

At St. Jude Children's Research Hospital, we're committed to advancing cures and means of prevention for pediatric catastrophic diseases through research and treatment.

We're seeking a highly motivated and self-driven critical thinker to join our Strategic Technology and Transformation Office as a Principal Operational Strategy Advisor.

This role will play a crucial part in leveraging data and business acumen to advise and drive strategic decision-making, optimize processes, and improve overall performance within the Information Services department.

As a key member of our team, you will analyze and interpret complex data to provide strategic insights and recommendations to support decisions across a multitude of teams throughout the Information Services department.

You will collaborate with cross-functional teams to identify opportunities, assess risks, and develop data-driven solutions that enhance our operational efficiencies, service delivery, and customer experience.

Responsibilities:

  • Design and conduct studies that require advanced empirical methods or mixed quantitative and qualitative evaluation methods.
  • Utilize advanced analytics techniques to analyze complex datasets, identify trends, patterns, and insights relevant to IT strategy.
  • Translate findings into actionable recommendations for the organization.
  • Leverage data-driven insights to guide strategic planning, resource allocation, and risk assessment.
  • Develop and implement predictive models to forecast future trends, anticipate challenges, and identify opportunities for innovation and improvement within Information Services.
  • Design and implement performance measurement frameworks to assess the effectiveness of Information Services' initiatives, projects, and processes.
  • Identify areas for improvement and provide recommendations to enhance operational efficiency.
  • Create visually compelling dashboards and reports to effectively communicate complex data insights to stakeholders, including senior management and executive leadership.
  • Collaborate with cross-functional teams, including IT leaders, business analysts, and stakeholders, to understand their need and provide data-driven solutions.
  • Clearly communicate findings, methodologies, and recommendations to both technical and non-technical audiences.
  • Create and execute a framework for assessing and monitoring the cost of services provided by the Information Services department.
  • Enhance and expand our department's monthly business review.
  • Utilize strong business acumen and knowledge of IT operating models to recommend allocation and distribution of resources with the aim of maximizing operational efficiency, optimizing service delivery, and enhancing the overall customer experience.
  • Analyze economic data, including financial statements, market trends, and industry benchmarks, to identify patterns, trends, and opportunities for improvement.

Requirements:

  • Bachelor's or master's degree in computer science, engineering, business (economics or finance preferred), or related field.
  • Master's degree (such as MBA) preferred.
  • 8+ years of progressive experience in a client-facing environment interacting with senior and executive leadership at the department and organization level.
  • Highly prefer 8+ years of progressive experience working with Information Technology Operating Models or Healthcare Operations.
  • Proven ability to apply quantitative reasoning skills to approach complex problems systematically, breaking them down into manageable components, and applying logical reasoning to find solutions.
  • Strong analytical skills with the ability to interpret complex data and draw meaningful conclusions.
  • Strong foundation in statistical analysis, machine learning, data modeling, and data visualization.
  • Proficiency in statistical analysis tools and financial modeling software.
  • Solid understanding of business strategy and familiarity with IT operating models is strongly preferred.
  • Excellent communication skills, both written and verbal, with the ability to present complex information to technical and non-technical stakeholders.
  • Strong organizational skills with the ability to manage multiple projects and priorities simultaneously.
  • Ability to work collaboratively in a team environment and build relationships with stakeholders at all levels.

What We Offer:

In recognition of certain U.S. state and municipal pay transparency laws, St. Jude is including a reasonable estimate of the compensation range for this role.

This is an estimate offered in good faith and a specific salary offer takes into account factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs.

A reasonable estimate of the current salary range is $104,000 - $186,160 per year for the role of Principal Operational Strategy Advisor.

Explore our exceptional benefits

Diversity, Equity and Inclusion

St. Jude Children's Research Hospital has a diverse, global patient population and workforce, built on the principles of diversity, equity and inclusion.

Our founder Danny Thomas envisioned a hospital that would treat children of the world-regardless of race, religion or a family's ability to pay.

Learn more about our history and commitment

Today, we continue the mission to advance cures and means of prevention for pediatric catastrophic diseases through research and treatment.

As we accelerate this progress globally, we believe our legacy of diversity, equity and inclusion is foundational to success.

With the commitment of leaders at all levels of the organization, we strive to ensure the St. Jude culture, leadership approaches and talent processes are equitable and culturally responsive.

View our Diversity, Equity and Inclusion Report to learn about the hospital's roots in diversity

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