Customer Success Advocate
1 week ago
We are seeking a highly skilled Customer Success Specialist to join our team at Lawmatics. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and ensuring our clients achieve their goals.
Key Responsibilities- Develop a deep understanding of our platform and provide expert guidance to clients on its use and optimization.
- Collaborate with internal teams to identify and resolve complex customer issues, ensuring timely and effective resolution.
- Design and deliver training programs to help clients maximize the value of our platform.
- Work closely with clients to understand their business needs and develop tailored solutions to meet their objectives.
- Contribute to the development of new features and functionality, providing valuable feedback from client interactions.
- 1+ years of experience in a customer-facing role, preferably in a software or technology company.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders.
- Strong technical skills, with proficiency in Microsoft Office and Excel.
- A curious and analytical mindset, with a passion for problem-solving and continuous learning.
- Ability to work in a fast-paced environment and prioritize multiple tasks and projects.
At Lawmatics, we offer a dynamic and supportive work environment, with opportunities for professional growth and development. Our team is passionate about delivering exceptional customer experiences and making a meaningful impact in the legal industry.
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Customer Success Advocate
7 days ago
San Diego, California, United States Zego Full time{"About the Role": "At Zego, we're seeking a skilled Customer Success Advocate to develop and maintain strong relationships with our top 600 clients. As a key member of our team, you'll work closely with customers to ensure they're satisfied with our services and identify areas for improvement. Your goal will be to provide exceptional client satisfaction and...
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Customer Success Advocate
1 week ago
San Diego, California, United States Zego Full time{"About the Role": "At Zego, we're seeking a skilled Customer Success Advocate to develop and maintain strong relationships with our top 600 clients. As a key member of our team, you'll work closely with customers to ensure they're satisfied with our services and identify areas for improvement. Your goal will be to provide exceptional client satisfaction and...
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Customer Success Advocate
5 days ago
San Diego, California, United States Diality Full timeCustomer Success Coordinator Job DescriptionAbout Diality:Diality is a leading provider of innovative hemodialysis systems, dedicated to delivering exceptional customer support and ensuring the satisfaction and success of our customers and their patients.Job Summary:We are seeking a highly skilled Customer Success Coordinator to join our team. As a key...
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Customer Success Advocate
5 days ago
San Diego, California, United States Diality Full timeCustomer Success Coordinator Job DescriptionAbout Diality:Diality is a leading provider of innovative hemodialysis systems, dedicated to delivering exceptional customer support and ensuring the satisfaction and success of our customers and their patients.Job Summary:We are seeking a highly skilled Customer Success Coordinator to join our team. As a key...
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Client Success Advocate
3 weeks ago
San Diego, California, United States Appstar Full timeAppstar's Client Success AdvocateAre you a dedicated problem solver with a keen eye for detail? Appstar is on the lookout for a Client Success Advocate to assist merchants and enhance departmental workflows. The perfect candidate is meticulous, solution-oriented, and delivers outstanding service with a strong sense of accountability.Key...
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Client Success Advocate
3 weeks ago
San Diego, California, United States Sunsational Swim School Full timeAbout Us: Sunsational Swim School stands as the premier provider of personalized swim instruction at home and community pools across the nation. Established in 2009, we are a rapidly expanding family-owned enterprise serving numerous metropolitan areas with a vast network of skilled swim instructors nationwide. Our mission is to make swimming education...
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Customer Success Advocate
9 hours ago
San Francisco, California, United States Akia Full timeAbout AkiaAkia is a pioneering venture-backed startup founded by ex-Meta engineers. Our mission is to revolutionize the guest journey experience by seamlessly integrating messaging and automation into existing workflows.Job Title: Customer Success ManagerWe are seeking a highly skilled Customer Success Manager to join our team. As a key member of our...
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Customer Success Advocate
2 weeks ago
San Francisco, California, United States PCS Software, Inc. Full timeAbout PCS Software, Inc.PCS Software, Inc. is a leading provider of innovative technology solutions in the Trucking and Logistics Industry. Our mission is to drive the success of our customers through cutting-edge Transportation Management System (TMS) solutions.Job SummaryWe are seeking a highly motivated and experienced Customer Success Specialist to join...
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Head of Customer Success
3 weeks ago
San Diego, California, United States Boundless Immigration Full timeJob OverviewAbout Boundless ImmigrationBoundless Immigration is a leading provider of U.S. immigration services, dedicated to simplifying the immigration process for individuals and businesses. We are on the lookout for a seasoned leader to take on the role of Head of Customer Success within our global Customer Success team. Our workforce comprises...
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Director of Customer Success
1 week ago
San Diego, California, United States Boundless Immigration Full timeAbout the RoleBoundless Immigration is seeking an experienced Customer Success leader to join our team as the Director of Customer Success for our global CS organization. As a key member of our leadership team, you will be responsible for driving strategic initiatives to delight and retain our customers.Key ResponsibilitiesCustomer Success Strategy and...
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Customer Success Advocate
1 day ago
San Francisco, California, United States Scribe Full timeAbout ScribeScribe is a product-led growth startup based in San Francisco, revolutionizing the way people work by helping over 1 million organizations document and share their knowledge.Job DescriptionWe are seeking a Customer Success Specialist to join our team, who will be the face of our product to our customers, ensuring they can effectively use our...
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Customer Success Manager
1 week ago
San Diego, California, United States ESP Full timeJob Title: Customer Success ManagerESP Enterprises, Inc. is seeking a highly skilled Customer Success Manager to join our team. As a key member of our organization, you will be responsible for ensuring the seamless integration and ongoing success of our Solera program within the Transit/Bus & Rail industry.Key Responsibilities:Assess client requirements and...
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Enterprise Customer Success Manager
1 week ago
San Diego, California, United States Alvys Full time**About Alvys**At Alvys, we prioritize customer satisfaction and experience as the cornerstone of our business model. As a key member of our team, you will serve as the primary point of contact for our high-value customers in the freight and logistics industry.**Job Summary**We are seeking an experienced Enterprise Customer Success Manager to join our team....
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Guest Advocate
6 days ago
San Diego, California, United States Target Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Guest Advocate in our Small Format stores. As a Guest Advocate, you will be responsible for creating a welcoming and engaging experience for our guests, ensuring they feel valued and inspired to return to our stores.Key ResponsibilitiesProvide exceptional...
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Customer Success Strategist
1 week ago
San Diego, California, United States AppFolio Full timeAbout the RoleWe're seeking a highly skilled Customer Success Strategist to join our team at AppFolio. As a key member of our customer success team, you will be responsible for driving long-term customer success and growth.Key ResponsibilitiesManage a portfolio of high-value clients, providing strategic guidance and recommendations to drive business...
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Strategic Customer Advocate
2 weeks ago
San Diego, California, United States SOCi Full timeJob SummarySOCi, a leading provider of localized marketing solutions for multi-location enterprises, is seeking a highly skilled Customer Success Manager to drive long-term profitable customer relationships. As a key member of our customer success team, you will be responsible for growing and maintaining strong relationships with our largest portfolio of...
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Customer Success Director
2 weeks ago
San Diego, California, United States SOCi Full timeJob SummarySOCi, a leading provider of localized marketing solutions for multi-location enterprises, is seeking a highly skilled Customer Success Director to drive long-term profitable customer relationships. As a key member of our customer success team, you will be responsible for growing our most valued customers by making strategic, operational, and...
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Customer Success Manager
1 week ago
San Diego, California, United States ServiceNow Full timeJob SummaryWe are seeking a highly skilled Customer Success Manager to join our team at ServiceNow. As a key member of our Global Guided Impact organization, you will be responsible for delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesOversee a large portfolio of commercial and enterprise accounts, ensuring seamless...
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Customer Success Manager
6 days ago
San Diego, California, United States SOCi Full timeAbout the RoleSOCi, a leading provider of localized marketing solutions for multi-location brands, is seeking a highly skilled Customer Success Manager to join our team. As a key member of our customer success team, you will be responsible for driving long-term profitable customer relationships by making strategic, operational, and measurable contributions...
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Client Success Advocate
3 weeks ago
San Diego, California, United States ChiroTouch Full timeCompany OverviewChiroTouch - Client Retention SpecialistPosition Type: Full TimeChiroTouch, a prominent player in the healthcare software sector, is seeking a dedicated Client Retention Specialist. This role is pivotal in fostering strong relationships with our clients and requires a proactive mindset, exceptional collaboration abilities, and adept...