Creative Retail Team Member
1 week ago
We are seeking a talented and enthusiastic Creative Retail Team Member to join our team at Michaels Stores. As a key member of our sales floor, you will be responsible for delivering an exceptional customer experience, maintaining store visual standards, and achieving sales goals.
About UsMichaels is the leading creative destination in North America, operating over 1,300 stores across 49 states and Canada. We offer a wide range of products, including arts and crafts supplies, framing services, and custom gift items. Our mission is to fuel the joy of creativity by providing high-quality products and exceptional customer service.
Key Responsibilities- Deliver outstanding customer service by responding promptly to customer inquiries, resolving issues efficiently, and making product recommendations.
- Maintain store visual standards by ensuring merchandise is properly displayed, signed, and priced according to company guidelines.
- Achieve sales goals by promoting products, managing inventory, and implementing sales strategies.
- Collaborate with colleagues to achieve team goals, share knowledge, and provide support during peak periods.
- Stay up-to-date on product knowledge, company policies, and industry trends to make informed decisions and provide expert advice to customers.
- High school diploma or equivalent required; prior retail experience preferred.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work effectively in a fast-paced environment, meet deadlines, and adapt to changing situations.
- Basic math skills and accuracy with handling cash, credit card transactions, and processing returns.
- Availability to work a variety of shifts, including weekends, evenings, and holidays.
As a Creative Retail Team Member at Michaels, you can expect a competitive salary, comprehensive benefits package, and opportunities for career growth and development. Our benefits include:
- Competitive hourly rate: $17.00 - $20.00 per hour.
- Paid time off, including vacation days and holidays.
- Health, dental, and vision insurance options.
- Tuition reimbursement program.
- Employee discounts on store merchandise.
- Opportunities for career advancement and professional growth.
Our stores are designed to be welcoming and inspiring spaces where customers can explore their creativity. As a Creative Retail Team Member, you will work in a dynamic and fast-paced environment, surrounded by talented colleagues and exciting products. You will have the opportunity to develop your skills, build relationships with customers, and contribute to the success of our team.
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