Senior Operations Manager

4 weeks ago

Denver, Colorado, United States Metropolis Full time
Job Description

The company Metropolis develops advanced computer vision and machine learning technology that makes mobile commerce remarkable. Our platform is already deployed in hundreds of mobility facilities and industries with billions in opportunity. We're building the digital pipes through which the future of mobile commerce will move.

The role

The Senior Operations Manager is a managerial position that supports the operations in an assigned location or locations. This role is responsible for the direct supervision of employees and is responsible for the operations of one or more locations. The Operations Manager ensures that all elements of the operation, including team member performance, customer service, financials, maintenance, and safety, meet Metropolis standards.

Responsibilities

  • Manage a team of hourly employees
    • Schedule shifts and verify time and attendance tracking
    • Plan, organize and manage the work of hourly team members, ensuring team members are deployed appropriately and tasks are completed in accordance with organizational requirements and Metropolis standards
    • Interview, hire and develop team members
    • Ensure team members complete all necessary training
  • Create, implement, and manage forecasting, planning, and budgeting process for assigned location(s)
  • Control spending and keep expenses within approved budget
  • Maintain maintenance control documents while meeting maintenance goals
  • Promote safe work practices by conducting safety audits and coaching individual staff members
  • Work closely with the client to define performance measurements and execution
  • Ensure all client operational documentation is complete and recorded for client and Metropolis records
  • Ensure Metropolis's standards of Customer Service are met
    • Greet customers and clients in a courteous manner
    • Communicate with customers and staff for general inquiries about parking, parking locations, and customer service inquiries
    • Observe and coach team members to meet customer service standards
  • Implement company initiatives and processes
  • Conduct performance evaluations that are timely and constructive
  • Perform specific operational responsibilities as required based on the needs of the assigned location
  • Perform other duties as assigned

Requirements

  • High School Diploma or GED required; some college preferred
  • Prior business experience preferred
  • Scheduling and payroll knowledge a plus
  • Ability to plan and manage time for multiple tasks to meet established deadlines
  • Strong interpersonal skills; frequently communicate with team members and customers; must be able to exchange accurate information
  • Able to detect safety concerns and adjust accordingly
  • Must be able to communicate effectively in both written and verbal form
  • Must maintain confidentiality of all work-related information
  • Ability to work in a diverse environment and be sensitive to issues of diversity and inclusion
  • Good work habits and willingness to work extended hours if requested to complete a job when required to meet deadlines

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Salary Range: $85,000 - $100,000 per year

Benefits: Medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.

Metropolis is an equal opportunity employer, dedicated to diversity, equality, and inclusion, and provides equal employment opportunities to all employees and applicants for employment. Metropolis prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

  • Senior Director, HSE Operations Lead

    4 weeks ago

    Denver, Colorado, United States Vorto Operations LLC Full time

    About the RoleVorto Operations LLC is seeking a highly experienced Senior Director, HSE to lead our HSE / DOT department. As a key member of our team, you will be responsible for ensuring the highest level of safety and compliance within our supply chain operations.The ideal candidate will have a strong background in HSE and DOT regulations, with a proven...

  • Senior Operations Manager

    3 weeks ago

    Denver, Colorado, United States Jobot Full time

    Job Title: Senior Operations ManagerJob Summary:The Senior Operations Manager will serve as the primary liaison for customers within the Special Projects division. This role is responsible for reducing General Contractor scale, acquiring new business, and expanding the Special Projects division. The Senior Operations Manager will ensure seamless project...

  • Senior Operations Manager

    3 weeks ago

    Denver, Colorado, United States Aramark Full time

    Job SummaryAs a Senior Operations Manager at Aramark, you will oversee the planning, management, and execution of multiple contracted services for clients, generating significant revenue to meet operating and financial goals. This role requires a strong understanding of client needs, financial acumen, and the ability to lead a team to provide excellent...

  • Senior Landscaping Operations Manager

    4 weeks ago

    Denver, Colorado, United States Aerotek Full time

    **Job Title: Senior Landscaping Operations Manager****Job Description**The Senior Landscaping Operations Manager oversees all company landscaping operations, including managing field teams, sub-contractors, customer relationships, sales/business development activities, and ensuring the division meets profitability goals. Key responsibilities...

  • Senior Landscaping Operations Manager

    4 weeks ago

    Denver, Colorado, United States Aerotek Full time

    Job Title: Senior Landscaping Operations ManagerJob Description:The Senior Landscaping Operations Manager oversees all company landscaping, snow & ice control operations. This includes managing all field operations, sub-contractors, customer relationships, sales/business development activities, and ensuring the division meets profitability goals. Must have...

  • Senior Operations Manager

    4 weeks ago

    Denver, Colorado, United States Conduent State Healthcare, LLC Full time

    Job SummaryConduent State Healthcare, LLC is seeking a highly skilled Senior Operations Manager to lead our End User Support team. As a key member of our operations team, you will be responsible for managing and overseeing the day-to-day activities of the team, ensuring timely and accurate delivery of services to our clients.Key ResponsibilitiesManage and...

  • Senior Financial Analyst

    3 weeks ago

    Denver, Colorado, United States Vorto Operations LLC Full time

    Job OverviewVorto Operations LLC is seeking a highly skilled Senior Financial Analyst to join our team. As a key member of our finance department, you will be responsible for driving financial planning, forecasting, and budgeting processes with precision and insight.Key Responsibilities:Develop and maintain financial models and forecasts to inform business...

  • Senior Financial Operations Manager

    4 weeks ago

    Denver, Colorado, United States Poppulo Full time

    Job Title: Senior Financial Operations ManagerWe are seeking a highly skilled Senior Financial Operations Manager to join our team at Poppulo. As a key member of our finance department, you will be responsible for managing and overseeing our financial operations, ensuring accuracy in financial reporting, and contributing to strategic financial planning.Key...

  • Senior Operations Manager

    3 weeks ago

    Denver, Colorado, United States Conduent Full time

    Job SummaryWe are seeking a highly skilled Senior Operations Manager to join our team at Conduent. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our End User Support Call Center, Training, System Documentation, and Performance Reporting.Key ResponsibilitiesManage and serve as a single point of...

  • Operations Manager, Building Materials

    4 weeks ago

    Denver, Colorado, United States Vorto Operations LLC Full time

    About the RoleWe are seeking an experienced Operations Manager, Building Materials to join our team at Vorto Operations LLC. As a key member of our operations team, you will be responsible for leading operational excellence in our Building Materials business.Key Responsibilities:Develop and implement strategies to achieve long-term and near-term strategic...

  • Operations Manager, Special Projects Lead

    4 weeks ago

    Denver, Colorado, United States Vorto Operations LLC Full time

    Job SummaryVorto Operations LLC is seeking an experienced Operations Manager, Special Projects to join our dynamic team. This role will be responsible for leading operational excellence, fostering process improvements, and driving business growth.Key Responsibilities:Develop and implement strategic plans to achieve operational goalsCollaborate with...

  • Senior Operations Management Trainee

    3 weeks ago

    Denver, Colorado, United States Takeda Pharmaceuticals Full time

    At BioLife Plasma Services, a subsidiary of Takeda Pharmaceutical Company Ltd., we're committed to creating a diverse workforce and providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability,...

  • Senior Manager, SOC Operations

    3 weeks ago

    Denver, Colorado, United States Frontier Careers Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Manager, SOC Operations to join our team at Frontier Careers. As a key member of our System Operations Control team, you will be responsible for ensuring the safe and efficient operation of our flights.Key Responsibilities:Ensure proper distribution and behavior of all Frontier fare...

  • Senior Operations Manager

    4 weeks ago

    Denver, Colorado, United States TheStaffed Full time

    Job SummaryWe are seeking a highly experienced Senior Operations Manager to lead our PMO team in designing and establishing a robust framework. The ideal candidate will have a proven track record of successful implementation and execution of PMOs, with a strong expertise in driving process improvements within complex and challenging environments.Key...

  • Senior Revenue Accountant

    3 weeks ago

    Denver, Colorado, United States Vorto Operations LLC Full time

    About the RoleWe are seeking a highly skilled Senior Revenue Accountant to join our team at Vorto Operations LLC. As a key member of our finance department, you will be responsible for leading operational excellence in an entrepreneurial and dynamic work environment.Key Responsibilities:Collaborate with accounting leadership to provide insights into...

  • Senior Manager, SOC Operations

    3 weeks ago

    Denver, Colorado, United States Frontier Airlines Full time

    Why Work for Frontier Airlines?At Frontier Airlines, we believe in delivering exceptional air travel experiences to our customers. As a Senior Manager, SOC Operations, you will play a critical role in ensuring the smooth operation of our system operations control functions. Your expertise will be instrumental in maintaining the highest level of safety,...

  • Senior Food and Beverage Operations Manager

    3 weeks ago

    Denver, Colorado, United States Marriott Full time

    Job SummaryAs a Senior Food and Beverage Operations Manager at Marriott, you will be responsible for supervising daily Food and Beverage shift operations and ensuring compliance with all F&B policies, standards, and procedures. Your goal will be to maintain the highest quality standards and meet the expectations of our customers on a daily basis.Key...

  • Senior Financial Operations Manager

    4 weeks ago

    Denver, Colorado, United States Poppulo Full time

    Job SummaryWe are seeking a highly skilled Senior Accountant to join our team at Poppulo. As a Senior Accountant, you will play a critical role in managing and overseeing our financial operations, ensuring accuracy in financial reporting, and contributing to strategic financial planning.Key ResponsibilitiesAssist in month, quarter, and annual month-end close...

  • Senior Landscape Construction Operations Manager

    4 weeks ago

    Denver, Colorado, United States Lifescape Full time

    Job SummaryThe Senior Landscape Construction Operations Manager is responsible for overseeing and managing the project management team to ensure the successful execution of landscape construction projects. This senior leadership role involves managing client expectations, ensuring projects are completed on time, within budget, and to the highest quality...

  • Senior Director of Operations

    4 weeks ago

    Denver, Colorado, United States Worldpay Full time

    About the RoleWe are seeking a Senior Director of Operations to join our North America Business Experience team. This is an exciting opportunity to contribute to the growth and success of our business.Key ResponsibilitiesEstablish division business strategies that align with corporate goals and objectivesCommunicate strategies and translate them into...