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Healthcare Advocate
1 month ago
About the Role:
CenterWell Home Health is seeking a dedicated and compassionate Healthcare Advocate to join our team. As a Healthcare Advocate, you will play a vital role in connecting patients with the resources they need to achieve optimal health outcomes.
Key Responsibilities:
- Proactively engage patients identified as high-risk and implement targeted interventions to address transportation needs and increase access to care.
- Develop a holistic view of Social Determinants of Health related specifically to patient transportation needs.
- Identify existing barriers related to transportation and leverage available resources and support.
- Support care planning and subsequent action steps related to transportation-related needs, coordinating plan of care with interdisciplinary team.
- Refer patients to necessary services and supports related to transportation and navigation of application for benefits, including Medicaid, HCBS, working to reduce costs associated with transportation.
- Document patient encounters in medical record system in a timely manner.
- Follow general policies related to fire safety, infection control, and attendance.
Requirements:
- Community Health Worker certification, or willingness to complete within one year.
- Minimum of 2 years of experience working in human services and navigating community-based resources, especially around transportation.
- Bachelor's Degree in applicable discipline.
- Familiarity with state Medicaid guidelines and application processes.
- Experience working with patients with behavioral health conditions and substance use disorders.
- Prior experience conducting home visits and knowledge of field safety practices.
- Training as an LPN or LVN.
- Training as an EMT or paramedic.
- Bilingual in English/Spanish with the ability to speak, read, and write in both languages without limitations and assistance.
Work Environment:
This role has a mobile presence, involving travel to patients' homes, treatment facilities, and community-based settings, and assigned clinics to facilitate connections.
Hours:
Must be able to work a 40-hour work week, Monday through Friday 8:00 AM to 5:00 PM, over-time may be requested to meet business needs.
Driver's License, Reliable Transportation, Insurance
This role is part of Humana's Driver safety program and therefore requires an individual to have:
- Position will be subjected to motor vehicle record monitoring.
- Required to maintain auto insurance with the limits below per our policy:
About CenterWell Home Health:
CenterWell Home Health provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment, and more.
Our unique care model focuses on personalized experiences, taking time to listen, learn, and address the factors that impact patient well-being.
Our integrated care teams, which include physicians, nurses, behavioral health specialists, and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes.
We go beyond physical health by also addressing other factors that can impact a patient's well-being.
As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth-largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional, and social wellness of our patients.
We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities, and company.
By providing flexible scheduling options, clinical certifications, leadership development programs, and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or veteran status.
It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or protected veteran status, and to base all employment decisions only on valid job requirements.
