Mountain Studio Sales Professional

4 weeks ago


Bend, Oregon, United States Stio Full time

About Stio
Stio is a mountain apparel brand that designs, develops, and sells beautiful, functional, and innovative apparel infused with the soul of the mountain lifestyle. Our headquarters is located in Jackson, Wyoming, and we offer products via Stio.com, catalog, and our Mountain Studio retail locations.

Your Role
This Stio Mountain Studio Sales Associate is responsible for providing an exceptional brand experience with customers at our Mountain Studio retail location in Bend, Oregon. Sales Associates are required to deliver an outstanding level of customer service, which includes but is not limited to knowledge of the brand story and product, customer engagement, and selling. Stio Mountain Studio Sales Associates are committed to supporting a dynamic, cohesive team that provides a customer experience through connection, top-quality product education, and a passion for our products and company.

Responsibilities
Maintain visual store aesthetic through routine cleaning, mannequin changes, organizing displays, and general tidying of the floor
Receive inventory shipments, restock inventory on the sales floor, and maintain an organized back-stock
Other operational duties including answering phones and fulfilling customer service shipments
Provide knowledgeable and up to date details of Stio products, sales, and pricing
Utilize Point of Sale system to accurately and efficiently process customer transactions; payments, refunds/exchanges, and gift cards
Support in-store and off-site events as needed

Requirements
High School Diploma or GED preferred
Retail and/or sales experience preferred
Excellent customer service and interpersonal skills required
Flexibility to work weekends and holidays required
Commitment to creating an inclusive and supportive space for every person who enters the Mountain Studio
Proactive learner who's eager to be part of a new, growing Stio team
Computer proficiency and POS experience
Commitment to Stio's Mission, Vision, and values



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