Rental Equipment Sales Representative

4 weeks ago

Bridgeport, Connecticut, United States Superior Products Distributors Inc Full time

Job Title: Rental Specialist

Job Summary:

The Rental Specialist is an inside sales position focused on assisting customers with their construction and industrial equipment rental and purchase needs. This role requires providing superior customer service, coordinating and scheduling rentals, and ensuring all customer interactions are done in an efficient and professional manner.

Key Responsibilities:

  • Provide exceptional customer service to both walk-in and call-in customers by quickly identifying their rental needs and assisting them in selecting the right tool for their job.
  • Coordinate and schedule rentals of equipment at the locations, including pickups, deliveries, and transfers.
  • Ensure all work areas at the counter and showroom are neat and organized.
  • Make every effort to grow overall rental sales while maintaining maximum desired rental rates.
  • Review, follow, and understand policies, procedures, and processes of the Superior Network of Companies.
  • Follow and understand the Superior Rental Check-in process on all rental equipment and vehicles.
  • Customer service requirements: answering phones, helping customers at the counter, and ensuring all customers are served in a timely fashion.
  • Promote and maintain a positive work environment.
  • Assist in balancing inventory, coordinating transfers, and correcting the rental inventory when necessary.
  • Coordinate service calls and manage initial customer complaints.
  • Continue to grow customer relationships and create new rental customers.

Requirements:

  • High School diploma or GED or equivalent is preferred.
  • Valid Driver's License.
  • Knowledge and skill in one or more of the following business lines – Construction, Water Sewer and Storm Products, Concrete Accessories, Masonry Supplies, Laser/Surveying Equipment, Hardscapes/Landscaping and Equipment Sales/Rentals.
  • Previous sales experience preferred.

About Us:

Superior Products Distributors, Inc. is a leading provider of construction equipment rentals and sales in Southern New England. We are a diverse and inclusive workplace that takes pride in helping our employees grow professionally. We value mutual respect, job satisfaction, and superior customer service.

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