Customer Service Team Lead
3 weeks ago
Customer Service Supervisor Role
At Floor & Decor, we're looking for a skilled Customer Service Supervisor to join our team. As a key member of our customer service team, you'll be responsible for providing direction to our Customer Service Associates to ensure a highly attentive level of customer service. You'll also demonstrate a thorough understanding and compliance of all customer service-related standard operating procedures, process customers at checkout, and handle customer refunds and exchanges with ease.
Key Responsibilities:
- Provide direction to Customer Service Associates to ensure exceptional customer service
- Demonstrate a thorough understanding of customer service standard operating procedures
- Process customers at checkout and handle refunds and exchanges
What We Offer:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive compensation and benefits package
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