Director of Operations and Wheelchair Repair Specialist

4 weeks ago


Amherst, Massachusetts, United States Stavros Full time
Job Title: Director of Operations and Wheelchair Repair Specialist Job Summary: Stavros CIL is seeking a highly skilled and experienced Director of Operations and Wheelchair Repair Specialist to manage our operations for the new Wheelchair Repair Contract. The ideal candidate will have at least 5 years of Project Management experience, preferably in a non-profit environment or Project Management Professional Certification. Key Responsibilities: * Ensure contract compliance by working with MassHealth and providers * Manage budgets, track performance metrics, and implement process improvements to enhance service efficiency * Liaise with suppliers and manufacturers to source parts and stay updated on the latest wheelchair technologies * Work with the finance department on invoicing for services and inventory * Supervise and ensure technicians are trained, ensuring adherence to safety and quality standards * Oversee customer service, addressing client concerns and ensuring timely and effective repairs * Coordinate repair schedules, manage inventory, and ensure that all equipment and tools are available and in good condition Requirements: * At least five years of experience in Project Management or have Project Management Professional Certification * Project management experience including inventory, distribution, and customer service * Excellent communication and documentation skills, as well as computer proficiency including MS Office * Be well organized, self-motivated, and have reliable transportation * Willingness to travel long distances within Massachusetts Benefits: Stavros offers a comprehensive benefits package, including affordable health insurance, dental insurance, vision plans, life insurance, and LTD. We also offer 14 paid holidays, vacation/sick/personal time accruals, and an Employee Assistance Program. Stavros is an Equal Opportunity Employer and welcomes all applicants.

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