Valet Attendant
4 weeks ago
The Valet Attendant is responsible for providing exceptional guest services to patients, visitors, and guests while meeting the standards outlined by ABM and the Hospital.
Key Responsibilities- Coordinate traffic flow in valet lanes and hospital porte-cochere.
- Maintain a congestion-free front driveway through traffic control, monitoring illegal parking, and storing vehicles.
- Greet guests, inquire about their destination, and provide directions.
- Inform guests of Hospital valet and self-park options, relevant services, hours of operation, and after-hours key retrieval.
- Assist employees and transport vans, ensuring proper loading and unloading of deliveries.
- Organize the "next car parked" system and distribute keys to the valet team.
- Authorize valet breaks and communicate shift change needs.
- Predict and communicate traffic flow peaks and lot issues.
- Identify and arrange for extra support during extended wait times.
- Accurately tally and split the tip pool.
- Receive and receipt various valet payments.
- Prepare daily cash reports and reconcile cash, checks, HPS coupons, Hospital vouchers, and management-approved complimentary parking.
- During peak times, operate, park, and retrieve vehicles safely, obeying all traffic laws, Facility policies, and pedestrian regulations.
- Ensure each guest receives outstanding service by providing a friendly environment, greeting, and thanking everyone.
- Assist guests with car doors, wheelchairs/strollers, and belongings.
- Keep the work area clean of debris.
- Ability to communicate valet information and policies in a manner easily understood by hospital patients and guests.
- Ability to work in an environment with varying weather conditions, including hot, cold, wet, humid, or windy weather.
- Must be able to lift, push, pull objects up to 50 pounds with reasonable accommodation, and exhibit full range of motion, including standing, bending, stooping, kneeling, reaching, twisting, lifting, pushing, pulling, climbing, balancing, and crouching.
- Ability to stand continuously and perform job functions for a full shift.
- Must be 21 years of age.
- Must possess a Valid Driver's License with a MVR criteria meeting company guidelines.
- Ability to operate a standard and automatic transmission.
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