Logistics and Supply Chain Operations Director

7 days ago


Dallas, Texas, United States Resource Employment Solutions Full time

We are seeking a highly skilled Logistics and Materials Manager to join our team at Resource Employment Solutions. As a key member of our operations team, you will be responsible for overseeing logistics, purchasing, and the will-call area.

Job Description

This role is perfect for someone who enjoys strategic planning, process optimization, and leading high-performing teams. You will play a critical role in ensuring the efficient movement of materials and timely delivery, while maintaining the highest standards of safety, organization, and process optimization.

Key Responsibilities:
  • Leadership & Safety:
    • Oversee the safety of drivers, shipping, and will-call areas, prioritizing a culture of zero incidents.
    • Supervise the shipping team, including drivers and operators, fostering a collaborative environment that promotes teamwork and open communication.
    • Communicate status updates on materials, orders, and shipments to leadership and Customer Service Representatives (CSR).
    • Ensure safety and preventative maintenance for vehicles, adhering to industry standards and best practices.
    • Maintain the accuracy and organization of shipping documentation and inventory levels, leveraging technology to streamline processes.
    • Manage material returns and defective products, minimizing waste and optimizing supply chain performance.
  • Logistics & Will-Call Operations:
    • Review and manage order fulfillment, ensuring timely and accurate shipments that meet customer expectations.
    • Schedule daily to weekly shipments, minimizing backorders and optimizing inventory levels.
    • Oversee the shipping and tracking of sub-contract items, ensuring seamless integration with our operations.
    • Ensure all shipments are properly packaged with accurate documentation, adhering to regulatory requirements.
    • Complete customs paperwork for cross-border shipments, navigating complex international regulations.
    • Manage local delivery schedules, truck logs, and vehicle maintenance, ensuring compliance with industry standards.
  • Materials Management:
    • Perform monthly inventory counts and cycle counts, accurately tracking stock levels and identifying opportunities for improvement.
    • Oversee the receipt and unpacking of goods, ensuring documentation matches contents and minimizing errors.
    • Ensure goods are accurately entered into the MRP system and properly stocked, streamlining inventory management.
    • Operate equipment like forklifts for organization and stocking, maintaining a safe and efficient work environment.
    Performance Metrics:
    • Safety Improvements: Implement 2 safety improvements per month, continuously enhancing our safety culture.
    • Document & Shipment Accuracy: Achieve 99.5% accuracy in shipping and documentation, ensuring seamless execution.
    • OTIF Performance: Maintain 98% or higher on-time and in-full (OTIF) delivery rate, exceeding customer expectations.
    • Lead Time: Ensure 2-day lead times on


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