Multifamily Leasing Specialist
4 weeks ago
ECI Group is seeking an experienced Leasing Consultant to join our onsite community team. As a critical member of our team, you will be responsible for marketing and leasing apartments to prospective residents while providing exceptional customer service throughout the entire lease process.
Key Responsibilities:- Drive sales by highlighting the quality of our communities and the lifestyle of our apartment homes.
- Follow established policies and procedures to aid prospects in the qualification, screening, and acceptance of applications for residency.
- Ensure apartments are prepared for move-in, including inspection, keys, remote, and parking permits.
- Deliver unmatched service to residents to exceed their expectations and maintain resident retention.
- Manage and track marketing strategies metrics, including advertising, promotions, and publications.
- Review aged vacancies, market-ready apartments, and models.
- Participate in resident functions and other ECI Group-sponsored resident activities after hours and/or on weekends.
- Consistently meet individual rental and renewal goals.
- Assist in the performance of the turn process and walk vacant units.
- Visit other locations when assigned by Community Manager, Assistant Manager, or Leasing Manager.
- Respond to resident requests and help to minimize and resolve resident problems.
- Respond to internet leads and other inquiries by prospective residents.
- High school diploma or GED along with a valid driver's license. Bachelor's degree is preferred.
- A minimum of 1 year of related leasing experience.
- Excellent interpersonal communication skills, including the ability to influence and motivate clients and colleagues.
- Knowledge and experience with Compliance to Fair Housing and ADA regulations.
- Proficiency in Microsoft Office (Word, Excel).
- Able to multitask and meet deadlines in a timely and organized manner.
- Must be able to work a flexible schedule as needed, must be willing to work on Saturdays.
- Must be able to tour the community with clients, which includes walking the property and climbing stairs.
- Fluency in Spanish strongly preferred.
- Competitive pay
- Bonus potential
- 30% rental discount at ECI properties
- Paid time off and company holidays
- 401k plus 4% company match
- Wellness plans, flexible spending accounts, and dependent care
- Participation in professional development programming, including a designated Mentor from day one
ECI Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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