Financial Services Team Lead
6 days ago
Are you a seasoned professional seeking a leadership role in the financial services industry? We have an exciting opportunity for a Branch Retail Supervisor at our esteemed client in Indianola.
This prestigious bank prides itself on fostering a supportive and dynamic work environment, where talented individuals can thrive and make a meaningful impact. As a Branch Retail Supervisor, you will be responsible for leading a dedicated team, driving success and growth, and cultivating strong relationships with customers in the Indianola community.
Key Responsibilities:
- Oversee branch retail staff, providing daily guidance and support to ensure proper coverage, efficiency, and customer satisfaction while meeting departmental goals and objectives
- Cultivate and maintain strong relationships with customers, fostering customer growth and retention
- Perform intermediate duties and support related to branch activities and financial services by tending to customer needs at an outstanding service level
- Guide customers in their selection of various accounts and financial services, cross-sell the Bank's products and services, and manage all account types from opening to closing
- Represent the Bank in various community, civic, and community reinvestment functions to help establish and maintain the Bank's market position in the community
Requirements:
- Must possess a high school diploma or equivalent
- 3-5 years of experience in a related banking role, with management experience, is a plus
- Should have knowledge of banking procedures, regulations, products, and services
- Excellent communication and customer service skills are essential
- Strong organizational, multitasking, and attention to detail skills are necessary
- Must reside within 15 miles of Indianola
We offer a competitive salary range of $60,000 - $80,000 per year, based on experience, and a comprehensive benefits package. If you are a motivated and results-driven individual looking to take your career to the next level, we encourage you to apply.
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