Senior Hospitality Operations Manager

1 week ago


Washington, United States Parking Management Inc Full time

Parking Management Company is a rapidly growing hospitality leader in the industry, specializing in valet parking services for high-end hotels and resorts.

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Job Title: Senior Hospitality Operations Manager

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Location: Washington DC - District of Columbia, USA

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Job Type: Full-time

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Salary: $70,000 - $90,000 per year

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This role offers an exciting opportunity to lead our valet team in delivering exceptional guest experiences. As a Senior Hospitality Operations Manager, you will oversee the day-to-day operations of our valet service, ensuring seamless and efficient delivery of services.

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Your responsibilities will include leading, motivating, and managing a team of valets, implementing policies and procedures to maintain the highest standards of service quality, and training and developing valets to enhance their skills and knowledge.

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You will also be responsible for addressing guest concerns and complaints promptly and professionally, collaborating with hotel management and other departments to ensure seamless service integration, and monitoring and analyzing valet performance metrics to identify areas for improvement.

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To succeed in this role, you will need to have a proven track record of success in leading, motivating, and developing teams, exceptional customer service skills, and strong organizational and time management skills.

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We offer a competitive salary commensurate with experience, comprehensive benefits package, including health, dental, and vision insurance, paid time off, and a retirement savings plan. You will also have the opportunity to work in a fast-paced, dynamic environment and make a significant impact on the guest experience.

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We are committed to ADA compliance and equal opportunity employment, and we encourage candidates from all backgrounds to apply.

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About Parking Management Company:

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We are a rapidly growing company in the hospitality industry, specializing in valet parking services for 5-star hotels, resorts, hospitals, restaurants, and special events. Our mission is to build strong relationships with clients through the highest standards of customer service.

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For more information and to explore our open positions, visit https://www.parkingmgt.com.



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