Service Delivery Coordinator

5 days ago


Cincinnati, Ohio, United States CBRE Full time
About the Opportunity

CBRE Global Workplace Solutions (GWS) is seeking a skilled Service Delivery Coordinator to join our team. This role will be responsible for providing exceptional customer service and administrative support to clients, ensuring timely and quality service delivery.

Job Summary

The Service Delivery Coordinator will work closely with site teams and head office to ensure accurate processing of quotations and purchase orders. They will review and approve maintenance billing invoices and projects as per contracted agreements, ensuring consistent delivery of core operational and financial outputs on the account.

Key Responsibilities
  • Respond to client inquiries and concerns in a timely and professional manner.
  • Understand the scope of the contract and ensure all work is carried out accordingly.
  • Be a financial and operational systems champion, suggesting efforts to put in place cost-saving opportunities.
  • Coordinate and onboard vendors for reactive and planned works, managing sub-contractor paperwork.
  • Review processed invoices and ensure accurate cost center coding.
  • Deliver monthly reporting support on Contract and Business Unit Reviews.
  • Assist in ensuring compliance with Health & Safety requirements.
Requirements

To be successful in this role, you will need:

  • A high school diploma or GED with 3-4 years of job-related experience.
  • A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function.
  • Ability to evaluate and communicate unusual and/or complex content in a concise and logical way.
  • In-depth knowledge of Microsoft Office products.
  • Organizational skills with an advanced inquisitive mindset.
  • Advanced math skills.
About CBRE

CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Compensation

The estimated salary for this role is $55,000 - $65,000 per year, depending on location and experience.


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