Medical Triage Specialist

3 days ago


Philadelphia, Pennsylvania, United States TalentBurst, Inc Full time
About the Role

TalentBurst, Inc is seeking a medical triage specialist to join our team in Philadelphia, Pennsylvania. As a trusted provider of healthcare workforce solutions, we're committed to delivering exceptional patient care and outcomes.

Job Description

We're looking for a highly skilled and compassionate nurse with strong communication skills to provide telephone-based triage services to patients. The ideal candidate will have experience working in an outpatient setting and be proficient in navigating electronic health records (EHRs) while on phone calls.

Responsibilities:
  • Triage patients for acute/sick concerns via phone
  • Provide patient education and guidance on treatment options
  • Schedule appointments or refer patients to urgent care/ED when necessary
  • Collaborate with providers and other practice members to ensure seamless patient care

The average nurse performs 40-60 callbacks per day, with call lengths ranging from 5-10 minutes. Our nurses are empathetic, flexible, and able to work independently in a fast-paced environment.

Requirements

To succeed in this role, you'll need:

  • A valid RN license
  • Strong communication and interpersonal skills
  • Experience working in an outpatient setting
  • Proficiency in EHR navigation
  • Previous EPIC experience is highly preferred

In return for your expertise, we offer a competitive salary range of $$45.00 - $55.00 per hour, depending on experience. This rate is estimated based on industry standards and market conditions in Philadelphia, PA.

About TalentBurst, Inc

TalentBurst Health & Life Sciences is a Joint Commission Certified Agency with over 15 years of experience providing healthcare workforce solutions to facilities across the United States. We're dedicated to bridging the gap between healthcare professionals and organizations, ensuring that our clients receive top-notch care and support.



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