Restaurant Operations Manager
7 days ago
Restaurant Operations Manager
Company OverviewThe Gateway Hotel & Conference Center is a leading hospitality provider, committed to delivering exceptional service and experiences. We are currently seeking an experienced Restaurant Operations Manager to lead our restaurant team.
Salary$45,000 - $60,000 per year, depending on experience
Job DescriptionMain Responsibilities:
- Create a welcoming atmosphere with professional greeting and timely seating
- Supervise restaurant floor to ensure food quality, presentation and services meet standards
- Monitor and support staff activity throughout shift
- Uphold health and safety standards
- Promote teamwork and communication between departments
- Promote a fun work environment through a positive attitude
- Responsible for resolving or escalating guest complaints and feedback through sharing and transparency
- Complete all shift paperwork, reports and cash management efficiently and accurately
- Coordinate restaurant reservations and events
- Maintain attention to detail and look for ways to continually improve
- Create and distribute weekly schedules and approve weekly timesheets
- Hire, train and coach front of house staff
- Maintain inventories and control of liquor and equipment
- Deliver first-class service and hospitality via serving or bartending when required
Key Requirements:
- High school diploma or equivalent
- A combined 2-3 years restaurant serving and supervising experience or comparable customer service experience
- Ability to work full-time hours, adjusting based on hotel occupancy and restaurant needs
- Strong leadership skills, organizational and decision-making skills
- Ability to work confidently and independently
- Able to stand for long periods and lift/transport 25-50 lbs
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