Administrative Associate
4 days ago
We are seeking a highly skilled and detail-oriented Administrative Associate to join our team at the Internal Revenue Service. As an Administrative Associate, you will play a critical role in supporting our managers and staff in various administrative tasks, including case management, data entry, and report generation.
Key Responsibilities- Provide administrative support to multiple managers and groups, including remote and on-site teams.
- Validate and input information to open, assign, transfer, and close cases using various business unit case management automated systems.
- Verify completeness and accuracy of case controls to ensure compliance with established business unit procedures and formats.
- Identify and resolve inconsistencies shown on the Related Return Report, Inventory Validation Listing, or other inventory reports.
- Extract and analyze data to monitor statutes and alert the group manager and technical employees to ensure protection of the Government's interest.
- Maintain and update various manual and automated tracking systems used in processing cases.
- Retrieve reports and technical material from business unit automated systems, including forms, correspondence, supporting documents, etc.
- One year of specialized experience at a level of difficulty and responsibility equivalent to the GS-04 grade level in the Federal service.
- Experience providing clerical and admin support to managers and staff.
- Experience operating a variety of software systems to prepare documents, input data, compile/generate reports, and monitor administrative controls.
- Experience responding/referring taxpayer/customer complaints and inquiries.
- Experience with using internal regulations, manuals, and directives pertaining to clerical and administrative policies and practices.
- Experience applying grammar, spelling, and punctuation to prepare reports and correspondence.
A bachelor's degree or four (4) years of education above high school in any field of study from an accredited college or university.
Additional InformationThis is a bargaining unit position. Tour of Duty: Monday-Friday, Dayshift. Alternative work schedule, staggered work hours, or telework may be available.
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Administrative Associate
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