Bilingual Quality and Data Analyst
3 days ago
As a Bilingual Quality and Data Analyst, you will play a critical role in ensuring the quality and efficiency of our customer service operations at Professional Staffing Services Group. With your strong analytical and communication skills, you will be responsible for analyzing customer satisfaction surveys, identifying areas for improvement, and developing and maintaining quality standards and procedures.
Key Responsibilities:
- Analyze customer satisfaction surveys and identify trends, patterns, and root causes of quality issues.
- Collect and analyze data from various sources, including call logs, case management systems, and customer surveys.
- Utilize advanced Excel skills to create insightful reports, dashboards, and presentations.
- Make data-driven recommendations to improve processes and customer experiences.
Qualifications:
- Bachelor's degree in a related field or equivalent experience.
- 2+ years of experience in quality assurance or a similar role.
- Advanced proficiency in Microsoft Excel (pivot tables, charts, formulas).
- Strong analytical and problem-solving skills.
Estimated salary: $22.00 per hour.
Professional Staffing Services Group offers a competitive salary and benefits package, as well as opportunities for growth and development.
-
Data-Driven Quality Analyst
4 days ago
Altamonte Springs, Florida, United States Professional Staffing Services Group Full timeWe are looking for a Data-Driven Quality Analyst to join our team at Professional Staffing Services Group. As a key member of our team, you will be responsible for ensuring the quality and efficiency of our customer service operations.Key ResponsibilitiesQuality Assurance:Conduct thorough reviews of recorded calls, chats, and case management...
-
Healthcare Data Analyst RN
6 days ago
Altamonte Springs, Florida, United States AdventHealth Full timeJob Title">Clinical Data Analyst RN - Regulatory Compliance">Job Summary">This role requires a skilled RN Intermediate Clinical Analyst - Data Expertise to analyze healthcare data and ensure compliance with regulatory requirements.">Key Responsibilities">">Analyze healthcare data to support AdventHealth facilities and AH-IT in maintaining timely regulatory...
-
Business Intelligence Data Analyst
1 week ago
Altamonte Springs, Florida, United States Everstory Partners Full timeCareer Opportunities at Everstory PartnersWe are proud to offer a dynamic work environment, fostering personal and professional growth for our employees. As a Business Intelligence Data Analyst, you will play a critical role in driving business decisions through data-driven insights.About the RoleThis position involves analyzing marketing data to identify...
-
Data Analyst RN Intermediate Position
4 weeks ago
Altamonte Springs, Florida, United States AdventHealth Full timeJob OverviewAdventHealth is seeking a highly skilled Data Analyst to support its facilities in maintaining timely regulatory measure collection and data transfer. The successful candidate will possess strong analytical skills, excellent communication abilities, and a commitment to delivering exceptional customer service.
-
Altamonte Springs, Florida, United States AdventHealth Full timeJob SummaryWe are seeking a highly skilled Senior Data Analyst to join our team at AdventHealth. This is a full-time position that requires advanced analytics expertise to drive business growth and improve patient outcomes.About the RoleThe Senior Data Analyst will apply advanced statistical techniques and machine learning algorithms to analyze complex data...
-
RN Intermediate Clinical Analyst
6 days ago
Altamonte Springs, Florida, United States AdventHealth Full timeCompany Overview">At AdventHealth, we believe in the importance of delivering exceptional patient care and advancing the healthcare industry through innovation and collaboration.">Job Description">We are seeking an experienced Clinical Data Analyst RN - Regulatory Compliance to join our team. This role requires a strong understanding of healthcare data and...
-
Bilingual Operational Excellence Expert
2 days ago
Altamonte Springs, Florida, United States Professional Staffing Services Group Full timeAt Professional Staffing Services Group, we are seeking a Bilingual Operational Excellence Expert to join our team. As a key member of our team, you will be responsible for ensuring the quality and efficiency of our customer service operations.ResponsibilitiesQuality Assurance:Conduct thorough reviews of recorded calls, chats, and case management...
-
Senior Quality Assurance Specialist
1 week ago
Altamonte Springs, Florida, United States Professional Staffing Services Group Full timeWe are seeking a highly motivated and detail-oriented Senior Quality Assurance Specialist to join our team at Professional Staffing Services Group.Job DescriptionAs a key member of our team, you will be responsible for ensuring the quality and efficiency of our customer service operations. This role requires a bilingual individual with strong analytical and...
-
Healthcare Data Analyst
6 days ago
Altamonte Springs, Florida, United States AdventHealth Full timeAbout the RoleWe are seeking a talented Data Scientist to join our team at AdventHealth. In this role, you will work closely with cross-functional teams to design and implement cloud-based analytic solutions. You will execute analytic projects with measurable return on investment to business leaders; communicate predictions and findings to leadership through...
-
Senior GIS Analyst
4 weeks ago
Altamonte Springs, Florida, United States City of Altamonte Springs, FL Full timeThe City of Altamonte Springs, FL seeks a highly skilled Senior GIS Analyst to join its team. The ideal candidate will have a deep understanding of Geographic Information Systems (GIS) and be able to design, implement, and manage GIS applications.Key Responsibilities:Develop and maintain high-quality GIS products and applicationsAnalyze and interpret...
-
Healthcare Data Insights Specialist
4 weeks ago
Altamonte Springs, Florida, United States AdventHealth Full timeJob OverviewAs a Clinical Data Analyst RN Intermediate at AdventHealth Corporate, you will play a vital role in supporting the organization through analytics, problem-solving, and reporting. This position involves ongoing analysis of healthcare information from various sources, including patient care, financial, and demographic data.About the RoleThe primary...
-
Clinical Data Specialist
6 days ago
Altamonte Springs, Florida, United States AdventHealth Full timeCompany Overview">AdventHealth is a leading healthcare provider dedicated to extending the healing ministry of Christ. We believe in the wholeness of each person and strive to uplift others in body, mind, and spirit.">Job Summary">We are seeking an experienced RN Intermediate Clinical Analyst - Data Expertise to join our team. The successful candidate will...
-
Senior Clinical Systems Analyst
4 days ago
Altamonte Springs, Florida, United States Adventhealth Full timeAbout AdventHealth Information TechnologyWe are a leading healthcare provider dedicated to delivering exceptional patient care and improving lives through innovative technology solutions.Job SummaryWe are seeking an experienced Epic Healthy Planet Clinical Analyst to join our team. As a key member of our IT department, you will play a crucial role in...
-
Altamonte Springs, Florida, United States Adventhealth Full timeAbout the RoleWe are seeking a highly skilled Enterprise Maintenance Management Director to join our team at AdventHealth Corporate.Job DescriptionThis is a full-time position, working on a day shift. The role requires strong analytical and problem-solving skills, with excellent communication and project management abilities.The successful candidate will be...
-
Altamonte Springs, Florida, United States Adventhealth Full timeJob DescriptionWe are seeking a Senior Maintenance Management Specialist to join our Supply Chain team at AdventHealth Corporate. This is a full-time position with a salary range of $85,000 - $110,000 per year, depending on experience.About the Role:The successful candidate will work under the direction of the iSynergy Supply Chain Senior Process Manager or...
-
Personal Insurance Coordinator
3 weeks ago
Altamonte Springs, Florida, United States Sihle Insurance Group Inc Full timeJob SummarySihle Insurance Group Inc is seeking a highly skilled Personal Insurance Processor to join our team in Altamonte Springs, FL.About the RoleWe are an Equal Opportunity Employer committed to upholding our core values of integrity, respect, and superior customer service. As a Personal Lines Insurance Processor, you will be responsible for answering...
-
Altamonte Springs, Florida, United States Pro-Tek Services of Central Florida, Inc. Full timeJob Overview: We are seeking a highly skilled Pro-Tek Services Customer Service Representative to join our team in Central Florida.About the Role:Customer Engagement: Serve as the primary point of contact for customers, responding to inquiries, resolving issues, and maintaining a positive relationship.Scheduling and Coordination: Schedule appointments,...
-
Customer Service Excellence Professional
4 days ago
Altamonte Springs, Florida, United States Professional Staffing Services Group Full timeCustomer Service Excellence ProfessionalWe are seeking a highly motivated and detail-oriented Customer Service Excellence Professional to join our team at Professional Staffing Services Group. As a bilingual individual with strong analytical and communication skills, you will be responsible for ensuring the quality and efficiency of our customer service...
-
Envelope Consultant Expert
2 days ago
Altamonte Springs, Florida, United States NOVA Engineering and Environmental, LLC Full timeAbout the PositionAs a key member of our team, you will play a crucial role in ensuring the quality and integrity of our clients' building envelopes and roofing systems. With a strong background in building construction and technical knowledge, you will be responsible for peer review of construction documents, remedial design, and performance of field...
-
Strategic Application Analyst
3 weeks ago
Bonita Springs, Florida, United States Herc Rentals Full timeJob OverviewHerc Rentals is a leading equipment rental supplier in North America, generating revenues of nearly $3.3 billion annually.Compensation PackageThe successful candidate can expect a salary of $75,000 - $85,000 per annum.Key ResponsibilitiesRequirements Analysis and Documentation:Conduct thorough analysis of ongoing changes to business processes and...