Desktop Solutions Technician

7 days ago


San Mateo, California, United States The Mice Groups, Inc. Full time

Job Description

The Mice Groups, Inc. is looking for a highly motivated Jr. IT Support Technician to join our team. In this role, you will be responsible for providing technical support to our employees and ensuring the smooth operation of our IT systems.

Primary Responsibilities:

  • Respond to help desk requests and resolve technical issues promptly.
  • Maintain accurate records of all technical support interactions.
  • Collaborate with colleagues to troubleshoot complex issues.

Requirements:

  • High school diploma or equivalent required.
  • 1+ year of experience in IT support or related field.
  • Prior experience with JAMF and/or Mosyle.

Salary Range: $28-$38 per hour



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