Shift Lead
4 weeks ago
We are seeking a highly skilled Shift Lead to join our team at Big Chicken in Las Vegas, NV. As a Shift Lead, you will be responsible for overseeing all shift operations and leading the team alongside the management team. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and leading a high-performing team.
Key Responsibilities- Maintain a clean and professional appearance at all times.
- Ensure all required work cards are always kept in good standing.
- Train and supervise all staff to ensure they are equipped to provide excellent customer service.
- Ensure all food safety procedures are strictly adhered to according to sanitary regulations.
- Communicate effectively with guests using clear and enthusiastic words, tone, and body language.
- Work closely with the General Manager and Assistant Manager to meet revenue objectives.
- Implement strategies and problem-solving techniques to resolve adverse trends and improve sales.
- Maintain safe working conditions and ensure all areas are cleaned and stocked to Big Chicken's standards.
- Follow company policies and procedures regarding the handling of cash, property, products, and equipment.
- Able to sell alcohol and food items, use a computer to ring orders, and accept different types of payment.
- 6+ months prior experience working as a shift lead.
- Must be 21 or older.
- Must maintain or be able to maintain an applicable state health card, alcohol compliance card, and Non-Gaming Sheriffs Card.
- Must be vaccinated against COVID-19.
This job operates in a Restaurant environment. The noise level in the work environment can be loud. Hazards may include, but are not limited to, cuts, slipping and tripping.
Physical Demands- Walk and stand during entire shift.
- Continuously reach, bend, lift, carry, stoop, and wipe.
- Remain stationary for long periods of time.
- Frequently wash hands.
- Be able to lift up to 25 lbs.
- Be able to manipulate fingers, hands, and arms to cut, measure, pour, serve, carry, and wipe.
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