Clinical Care Coordinator
4 weeks ago
About the Role:
Oak Street Health is a rapidly growing, innovative company of community-based healthcare centers that provides higher quality health and wellness care that improves outcomes, manages medical costs, and provides an unmatched experience for adults on Medicare in medically underserved communities.
Key Responsibilities:
- Deliver high-quality patient care through telephone support, triage, and in-person visits
- Provide patient education on chronic conditions and offer symptom management
- Monitor and coordinate delivery of care plans, including medication and testing authorizations
- Form relationships with patients and their caregivers to support prevention-focused care and ED/hospital diversion
- Direct Medical Assistants to support delivery of procedures, telephonic support, and patient instructions
- Deliver an exceptional patient experience through service, responsiveness, and care
- May perform home visits
Requirements:
- Current state license to practice as a Registered Nurse
- CPR Certification required
- EMR experience
- Strong communication skills and customer service orientation
- A problem-solving orientation, accountability, and a flexible and positive attitude
- A supportive attitude toward our patient population of older adults
- 2 or more years of healthcare experience working as an RN, preferably in a primary care office or other outpatient setting
- Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)
- US work authorization
What We Offer:
- A supportive and fun culture
- High levels of responsibility and rapid advancement
- Opportunity to be at the forefront of a revolution in healthcare
- Paid vacation/sick time, retirement options, as well as health, vision, and dental benefits
- Brand new, beautiful working environment
Why Oak Street Health?
Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply.
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