Residential Room Attendant

1 day ago


Lake Mary, Florida, United States MCR Hotels Full time

About the Job
MCR Hotels is seeking a skilled Residential Room Attendant to join our team at the Hampton Inn & Suites Lake Mary at Colonial Townpark.

As a key member of our housekeeping staff, you will be responsible for maintaining the cleanliness and presentation of our guest rooms, hallways, and public areas. This role requires a high level of attention to detail, excellent communication skills, and the ability to work well in a fast-paced environment.

Key Responsibilities
- Clean and prepare attractive guest rooms, hallways, and public areas to meet company and brand standards
- Complete pre-cleaning duties such as stocking guest supplies, cleaning supplies, and linen for housekeeping cart set-up
- Remove all trash and dirty linen from guest rooms
- Ability to do repetitive duties such as bed making and bathroom cleaning
- Replacing bed linens and replenishing guest room supplies
- Conducting deep cleaning activities as needed within the guest room in conjunction with the maintenance department
- Interact with guests and team members in a friendly, service-oriented manner
- Maintain regular attendance as required by scheduling
- Maintain company and brand standards of personal appearance and grooming
- Thoroughly clean and restock the required number of guest rooms as assigned per shift
- Complete any special requests made by guests or other departments on the behalf of guests
- Report any maintenance issues or lost and found items to supervisor or manager

Requirements
- Must have a positive attitude and willingness to learn
- Must have the ability to communicate effectively and clearly
- Strong attention to detail
- Physical ability to stand/walk the entire shift and perform repetitive motions
- Ability to work well in stressful, high-pressure situations
- Flexible schedule with availability days, nights, holidays, and weekend based on the demands of the hotel
- Must be able to convey information and ideas clearly
- Must have a desire to serve all guests
- Must be 18 years of age or older to perform this job

Benefits
- Competitive hourly rate ($12-$15) based on experience
- Hotel discounts for team members and their families
- Weekly pay with opportunities for career advancement and upward mobility
- Paid time off for full-time team members
- Health, dental, vision insurance available after 30 days of employment
- Referral bonuses for successful referrals

About MCR Hotels
MCR Hotels is the 3rd-largest hotel owner-operator in the United States, founded in 2006 with offices in New York City, Dallas, Chicago, and Richmond, Virginia. Our $5.0 billion portfolio includes 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities. With over 7,000 team members across the country, we operate hotels under 9 Marriott brands, 8 Hilton brands, and a number of unflagged independent hotels. We are committed to providing exceptional guest experiences and creating opportunities for growth and development for our team members.


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