Field Service Representative
2 days ago
We are seeking a highly skilled Field Service Representative to join our Mobility Programs Fleet Operations team. As a key member of our team, you will provide onsite technical guidance and assistance to the assigned Tanker engines and KC-46A aircraft operated by the United States Air Force at McGuire Air Force Base in New Jersey, with required roaming support to other KC46A base locations.
Key Responsibilities- Evaluate maintenance and troubleshooting procedures and advise maintenance and technical personnel in the use of special tools, equipment, safety precautions, installation methods, and provide other assistance to resolve maintenance problems and improve maintenance and troubleshooting procedures.
- Team with the USAF and Boeing to maximize engine time on wing to reduce costs while minimizing unscheduled maintenance for the maintenance crews.
- Use self-initiative and judgment to identify problems, conduct thorough investigations where appropriate to determine root causes and coordinate solutions between P&W Customer Support Engineering, Logistics Program Management, the Air Force, and Boeing.
- Provide input for on-site performance analysis to identify performance shifts and enhance troubleshooting and flight-line maintenance, at access opportunity, review engine hardware for unique wear or distress modes.
- Obtain feedback on engine performance from the Aircraft Maintenance Office, flight-line and pilots; conduct on-the-job training for system troubleshooting and flight-line assistance.
- Bachelor's Degree with 8+ years of relevant experience, or, advanced degree with 5+ years of relevant experience.
- Associate's degree with 10+ years of relevant experience, or, 12+ years of relevant experience may be considered in lieu of 4yr degree.
- Relevant experience to include: Broad technical knowledge of large commercial engine (or military equivalent such as the F117) hardware and operation with prior experience working directly with an external military or airline customer, and/or previous USAF experience.
- The ability to obtain and maintain a U.S. government issued security clearance is required.
- U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.
- Previous F117, PW or large commercial engine experience.
- Previous Field Service Representative experience.
- Knowledge of tech orders, maintenance manuals, and on-wing troubleshooting techniques.
- Self-motivated with the ability to work remotely with limited oversight.
- Strong desire to succeed and pursue personal growth and developmental opportunities.
RTX is a leading provider of advanced technology and innovative solutions for the aerospace and defense industries. We are committed to delivering exceptional performance and value to our customers, and we are seeking talented individuals to join our team.
What We OfferWe offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
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