Print Production Specialist
5 days ago
We are seeking a skilled Print Production Specialist to join our team at Canon U.S.A., Inc. in Detroit, MI. As a key member of our print center, you will be responsible for providing exceptional customer service and solutions for clients' copy/print needs.
Key Responsibilities- Review, prioritize, and submit print requests from mainframe/mini/server/desktop according to complexity and urgency.
- Ensure that output is quality-checked and accurately meets instructions as submitted.
- Deliver print jobs within established timeframes and maintain logs of all work submitted and completed.
- Perform minor maintenance of reproduction equipment, including solving paper jams, placing service calls, and conducting routine cleaning.
- Take meter readings of each duplicating machine on a daily basis and monitor inventory of print supplies.
- Inform clients of estimated completion time, delays in service, or when a specific service cannot be provided.
- Work with clients to resolve complaints to their satisfaction.
- Assist in keeping the print center neat and professional-looking.
- Prepare monthly production and volume reports to measure productivity and prepare billing charges.
- High school diploma or equivalent.
- 1-5 years of experience working directly in a print center.
- Some familiarity with general job functions and minimal understanding of detailed aspects of the job.
- Knowledge of machine operations from low to high volume high-speed duplicating equipment.
- Proficiency in using a variety of reproduction-related equipment and systems.
- Excellent customer service, professional attitude, and appearance.
- Ability to work overtime and meet deadlines.
- Ability to follow directives and handle physical demands.
- Competitive pay and benefits.
- Comprehensive training and development programs.
- A company focused on creating a positive work and client environment.
- Employee discounts on entertainment, products, and services nationwide.
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Print Production Specialist
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Detroit, Michigan, United States Canon USA & Affiliates Full timeJob SummaryCanon USA & Affiliates is seeking a highly skilled and detail-oriented Print Production Specialist to join our team. As a key member of our print center, you will be responsible for providing exceptional customer service and solutions for clients' print needs.Key ResponsibilitiesReview, prioritize, and submit print requests from various sources,...
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